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Old 03-14-2016, 12:59 PM   #11
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Thanks for the info! When I took the unit apart, there were two tubes. One that actually went into the icemaker slipped over another tube in the rear of the freezer. This "fixed" tube does appear to have a slot in the top of it. Is this the tube that was replaced? Thanks!


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Old 03-14-2016, 01:34 PM   #12
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It was the plastic tube (fixed) tube that was replaced. The rubber tube on the inside was OK. The first two times the tech called in to ask about updates he was told nothing. the third time the lady who answered immediately told him she was shipping him a replacement part. When the tech opened the part it was the first thing that had been a different part than what came on it. Have not had an issue since, but it was extremely frustrating with a new refrigerator and after the ice under the drawer built up enough, it would leak out into the floor.

Hope this helps


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Old 03-14-2016, 01:36 PM   #13
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Mine was a model WRF560SMYM04
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Old 03-15-2016, 11:11 PM   #14
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Doug, did you figure it out? Let me know.

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