Shady Maple RV, East Earl, PA
I feel I need to give this dealer props, here on the forum. I believe they are deserving of some good public criticism.
My Wife and I initially went there just to get an awning replacement for our 2010 Skyline Nomad travel trailer. We were there to give them our insurance information and give them the details of the awning that needed to be ordered and replaced. That process worked flawlessly and we were truly impressed with how easy they made it for us. They have a few mobile techs, so they were going to come to our site when the parts arrived to install the awning so we wouldn't be without our trailer for any amount of time. How great is that?
However, while we were there, my wife spotted a Rockwood Windjammer 3029W that she just had to see the inside of. Well, we ended up buying it. We go to get an awning replaced and we leave with a contract on a new RV.
We scheduled delivery for a week later and then, at the last minute, we had to change the day and time -- no problem with the folks at Shady Maple. This past Saturday, we took delivery. The tech who performed the PDI was excellent. He gave us all of the time we needed to ask questions and he had all of the answers. What a great experience we had with the PDI.
We left Shady Maple with our new Windjammer as very happy customers and very pleased that they are only three miles away from where we have a seasonal site. They have the mobile techs who will come to us for any warranty service, or otherwise, whenever we need them.
Dealing with Shady Maple RV was a pleasure from the first phone call I made to the moment we pulled out of their lot with our new Windjammer, and I have confidence they will be an asset to our RVing experience for years to come.
2016 Rockwood Windjammer 3029W Diamond
2015 Chevy 3500HD LTZ 6.0 Crew Cab 4x4 Long Bed 4.10:1 SRW