1) Find a new Tech......
2) Watch video on how to level your camper and truck. Take notes.
3) Have all tools needed to adjust ball/hitch, + new pins
4) go to a level drive way, or 'lot' to work at, don't 'guess' on 'level'.
5) unhook camper (in drive) level camper vs level truck.
6) imo raise ball two holes on hitch to begin.
7) follow video info.
imo a added sway bar would be a good investment for you.
imo, running the camper at the angle that it is in is unsafe and as seen is putting way to much pressure on bars/chains/pin. Take your time and make sure that all off the bolts/nut are torqued down tight.
Lifting the front of the camper up (which it needs) will lower the back of the camper (duh) and you will 'drag' more when you get into a few 'high/low' spots. My suggestion if needed would be to add 'drag' wheels' to the back of the camper I-beams (do not attach the wheels to the bumper)
2013 Forest River Salem Hemisphere SBT312QBUD
2001 CrewCab F-250 7.3 PowerStroke Diesel
SuperChip, BTS transmission, 6.0 Trans Cooler