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Old 03-22-2017, 03:23 PM   #1
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Any Canadian members order from etrailer?

Just wondering if there are any Canadian Members here who have ordered from etrailer and if so how did it go? I am looking at a new 5th wheel hitch, and they are 1/2 price through etrailer with free shipping right now, within the US. Even after exchange, duties, taxes, and considering my fuel to go to border to pick it up I would still be ahead by about $150. I am only about an hour to the border, and just across the border, there is a parcel service that I have shipped to before.
My concern is that if there are issues with the hitch once I pick it up, then I am on my own.
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Old 03-22-2017, 03:59 PM   #2
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I'm in Manitoba. I order a lot from the states... but for the 150, I would just buy it at home.
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Old 03-22-2017, 04:10 PM   #3
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While I am not from Canada I have bough many things from Etrailer. They have EXCELLENT customer service and tech help. But if you are not sure then the $150 might be worth just getting it local.
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Old 03-22-2017, 04:16 PM   #4
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I haven't ordered from etrailer, but I ordered from Hitchweb a couple times and they are in Canada and have really good prices, and it's usually pretty easy to get a coupon also.

Not sure which hitch you are looking at, but Hitchweb may be an option for you?
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Old 03-23-2017, 12:25 PM   #5
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I think I ordered a replacement exterior light from them about 5 years ago. Had no problems.

If you aren't too far from the border, it may be easier to find a shipping point on the US side of the border to ship your stuff to and then cross the border to pick it up. I use Kinek at least twice a year. Looks like they have a place in Pembina, ND.
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Old 03-23-2017, 02:56 PM   #6
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Ordering from E-Trailer

I ordered a WDH from them two tears ago and had no problems with them at all.
I called them and explained what I wanted to do, giving them the Tow Vehicle info and the Travel Trailer info that I was wanting to tow. They recommended the hitches that would be very suitable for my needs. I placed the order with them and it was ready for pick up at my Michigan address (For shipping and receiving only) in about two or three days. They are very customer oriented and I had no problems with them at all, and like you, saved a handful of cash.
I would certainly order from them again. Very good service and fast shipping.
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Old 03-23-2017, 04:02 PM   #7
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Etrailer

I got a 5 wheel back trailer from them shipped to my USA address No problem
Second time Got a air bag kit my mistake ores the writing one they shipped me. Right one shipped the writing one back with the shipping label they emailed me No problem

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Old 03-23-2017, 04:29 PM   #8
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I haven't ordered from etrailer, but I ordered from Hitchweb a couple times and they are in Canada and have really good prices, and it's usually pretty easy to get a coupon also.

Not sure which hitch you are looking at, but Hitchweb may be an option for you?
As an update to this thread...I looked into Hitchweb as jgourlie suggested, and yes their website has all kinds of coupons. When all is said and done, exchange factored in as well as fuel to the border, I would save just as much ordering from Hitchweb and includes delivery right to my door. They are located in Canada, so if there is an issue, it's easier to deal with it....have emailed them a couple times to ask questions and the response has been quick.
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Old 03-23-2017, 04:53 PM   #9
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Originally Posted by WFD View Post
Just wondering if there are any Canadian Members here who have ordered from etrailer and if so how did it go? I am looking at a new 5th wheel hitch, and they are 1/2 price through etrailer with free shipping right now, within the US. Even after exchange, duties, taxes, and considering my fuel to go to border to pick it up I would still be ahead by about $150. I am only about an hour to the border, and just across the border, there is a parcel service that I have shipped to before.
My concern is that if there are issues with the hitch once I pick it up, then I am on my own.
I used them all the time but nothing is free shipping to Canada. You also pay sometimes beside duties the brokerage fee. It all depends how they shop it.
It's a good way to buy things yes you have to make sure you have the right order. They are very helpful through email or by phone. I give them a 4* service.which is good in my book
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Old 03-23-2017, 06:40 PM   #10
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Re--etrailer

Over 3 years have ordered a few things from them--find them very reliable for info---cannot say anything bad about them.
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Old 03-23-2017, 06:57 PM   #11
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Rvpartshop.ca I just ordered a 50 amp Progressive EMS. Cheaper than Amazon by 100 bucks with coupon

Here is a trick. Put something in a cart when signed in. Leave it sit for a day. Magically a coupon arrives for 10% off in your inbox.

Works on Amazon too !

I bought a dual 30 amp to 50 amp breakout box. Worth $185 for $24 by leaving it sit for 3 days.
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Old 03-23-2017, 08:06 PM   #12
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Thanks...I'll try that!
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Old 03-24-2017, 05:47 AM   #13
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Rvpartshop.ca I just ordered a 50 amp Progressive EMS. Cheaper than Amazon by 100 bucks with coupon

Here is a trick. Put something in a cart when signed in. Leave it sit for a day. Magically a coupon arrives for 10% off in your inbox.

Works on Amazon too !

I bought a dual 30 amp to 50 amp breakout box. Worth $185 for $24 by leaving it sit for 3 days.


Thanks for this! Just found the Hughes autoformer for $20 bucks less than amazon!
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Old 03-24-2017, 08:58 AM   #14
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To the OP, yes, I have ordered quite a few things from eTrailer, but always to the US. To the UPS store or, more, recently, My US Address - both in Ogdensburg NY, where we typically cross for our spring group camping trip.

This year I was planning to order a front hitch for our F150 from eTrailer. I did some research here in Canada and found a supplier in Ontario who would ship to me for free - after exchange and holding fees at the warehouse it's within CAD 20, so I went with the Canadian supplier. And now we'll have it ready to go for our first trip this year.
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Old 03-24-2017, 11:19 AM   #15
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Thanks for this! Just found the Hughes autoformer for $20 bucks less than amazon!
Where did you find the Autoformer? I'll be ordering one in a few weeks.

I've been watching the "Hughes Autoformer RV2130-SP 30 Amp Voltage Booster With Advanced Surge Protection" at RVUpgradestore.com where I've ordered things before.
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Old 03-24-2017, 11:34 AM   #16
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Where did you find the Autoformer? I'll be ordering one in a few weeks.

I've been watching the "Hughes Autoformer RV2130-SP 30 Amp Voltage Booster With Advanced Surge Protection" at RVUpgradestore.com where I've ordered things before.
rvpartshop.ca Free shipping over $99.

Leave it sit in your cart overnight and a coupon shows up. My Progressive EMS 50 amp was close to $90 bucks less than Amazon was.
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Old 03-24-2017, 02:15 PM   #17
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rvpartshop.ca Free shipping over $99.



Leave it sit in your cart overnight and a coupon shows up. My Progressive EMS 50 amp was close to $90 bucks less than Amazon was.


It's sitting there! I have already gotten the " you forgot something " email, just waiting for the " here's a coupon" email!
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Old 03-26-2017, 12:52 PM   #18
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Ordered!
10% off!
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Old 05-15-2017, 03:46 PM   #19
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Just ordered from etrailer for the first time. Only a brake magnet and some small bits, but finally was able to get decent shipping from them. Their information and service is awesome but their shipping is always horrendous.
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Old 05-17-2017, 08:46 PM   #20
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Thumbs up Doing Business with E-Trailer

I placed an order for a complete Weight Distribution Hitch from E-Trailer and had nothing but great service from them. Priced right and very customer oriented, and quick shipping of my order. I even exchanged the Trunion bars.
They made this transaction very quick and smooth. I am very happy with the
transaction I had with them.
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