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Old 07-30-2011, 12:16 AM   #51
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Kudos for etrailer.com

Thought the members should know the outstanding response I received from Michael Lindsay at etrailer.com. I contacted them about the bent brackets and was upfront that I hadn't purchased the Reese Strait line from them. They were very helpful nevertheless and one of their tech team people followed up with me. Kudos to the guys who get my business next time!
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Old 08-13-2011, 07:06 PM   #52
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Just to clarify...all three times we have had the brackets bend have been in forward motion and we know that it happens when the truck and the trailer are on opposite inclines to each other or in a sharper turn that puts the truck and trailer way off a level plane - such as when pulling out of a parking lot or making a turn out of an incline. Took our first trip out since installing our newly received "reinforced" brackets and arrived home without them bent. However, we are overly cautious about where we go now and go to great lengths to try and not get in the situation that we know bent the previous brackets. Yes, we use the 1200# bars so would be interesting to know if it is these bars that are having more of this issue then the 800# bars.

I'll be interested to see what happens in future trips and will certainly update here on this thread.
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Old 08-14-2011, 10:50 AM   #53
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Yes, we use the 1200# bars so would be interesting to know if it is these bars that are having more of this issue then the 800# bars.
1200 lb. bars on a trailer with a listed dry tongue weight of 814 lbs. is probably sized about right. Reese skips from 800 to 1200 lbs. with the trunnion bars, although I think you can get 1000 lb. bars with the round bar system.

It makes sense that the 1200 lb. bars would cause the problem more than 800 lb. bars, since it puts more stress on the system.
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Old 08-14-2011, 11:03 AM   #54
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Originally Posted by cavponysoldier View Post
Thought the members should know the outstanding response I received from Michael Lindsay at etrailer.com.
I couldn't be happier with etrailer. I go there first when looking for gear. On a recent order, about a day after I placed it, I received a personal phone call from them that part of my order would be delayed from their vendor and they were eager to know how I would like to respond. Most companies would have just kept me waiting. Other than one exception, all other orders from them have arrived faster than expected. They are just great to deal with.
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Old 08-14-2011, 11:37 AM   #55
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Originally Posted by mtnguy

1200 lb. bars on a trailer with a listed dry tongue weight of 814 lbs. is probably sized about right. Reese skips from 800 to 1200 lbs. with the trunnion bars, although I think you can get 1000 lb. bars with the round bar system.

It makes sense that the 1200 lb. bars would cause the problem more than 800 lb. bars, since it puts more stress on the system.
I have the 1000lb round bar dual cam setup. I was looking for the installation manuals on their website and could only find 800 /1200#. So I called. They said after further testing they recertified them to 1200#. So the 1000# round bars are now 1200 according to the cd person at Reese
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Old 08-14-2011, 11:38 AM   #56
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I have the 1000lb round bar dual cam setup. I was looking for the installation manuals on their website and could only find 800 /1200#. So I called. They said after further testing they recertified them to 1200#. So the 1000# round bars are now 1200 according to the cd person at Reese
I had heard that also, so it is good to get confirmation. Thanks.
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Old 08-14-2011, 02:08 PM   #57
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We had our trailer at the dealer fixing a few things and looking at the bent snap bracket and they readjusted the cam arm lengthening it by 3/4" to an 1". I've brought the trailer home and so far the bracket is fine but we head out this week on another trip so we'll see what happens.

One result of this adjustment is how much easier it is to remove the bars off the cam, before I would have the jack up so high almost lifting the truck off the ground and would still have to hit the bars with a hammer to knock them out of the cam.
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Old 08-14-2011, 02:40 PM   #58
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One result of this adjustment is how much easier it is to remove the bars off the cam, before I would have the jack up so high almost lifting the truck off the ground and would still have to hit the bars with a hammer to knock them out of the cam.
Something just ain't right with that. Once you remove the chain from the snap up bracket, there is no tension on the cam and spring bar.
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Old 08-14-2011, 03:06 PM   #59
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Originally Posted by mtnguy

Something just ain't right with that. Once you remove the chain from the snap up bracket, there is no tension on the cam and spring bar.
Could be too much tilt on the head so the relaxed position is still pushing down on the cams??
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Old 08-14-2011, 03:30 PM   #60
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Could be too much tilt on the head so the relaxed position is still pushing down on the cams??
That would really be a tight setup, and probably way too much tilt of the head assembly. My cams will go all of the way to the ground once I release the chains, but I have a low tongue. I would guess if once the chains are off and the cam rotated to downward position the spring bars still won't come off, then the entire setup needs to be reviewed. If you need a hammer to get the spring bars off, how in the world do you get them on ??
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