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Old 04-04-2016, 03:31 PM   #11
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Join Date: Sep 2015
Posts: 156
Kris, with the instructions being as clear and concise as they are, there is no excuse for the dealer to have missed by 2.5".

Reading is your friend.

Sounds like you have adjusted them perfectly now. Enjoy your BO experience!

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Old 07-08-2016, 04:04 AM   #12
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Join Date: May 2016
Location: NW Ohio
Posts: 33
I to left a dealer with a new TT and BO hitch with misaligned chain holders. Yep, read the instructions raised the hitch 3 inches and realigned the chain holders. Took it to the Home Depot level parking lot and did all the measuring to find the proper chain link to maintain a level hook-up. What a difference in handling.

The dealer I worked with pumps out 8 or so units a day. I really thought they would get it right, oh well. BTW the TT is flawless right out of the box they got something right.

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