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Old 01-09-2017, 06:58 AM   #1
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Chevrolet Silverado Steering Issue

Just a heads up for anyone using a Silverado as a TV. First, don't get me wrong, I love my truck and its doing its job. This is more of a warning. If you get steering resistance while performing a slow speed turn such as in a parking lot; take your truck to the dealer ASAP.

In August, we started feeling the tiniest "pop". I wasn't even sure it had happened at first. After about 3 episodes over several months, I took it in but local dealer in October who said nothing wrong. Fast forward to December and it is now predictable and can be caused at will. Took it back to another dealer and they opened up the steering assist system and sampled fluid. Its full of metal shavings. The pump and gear box are basically destroying themselves.

If we had continued, we would have been cruising down the interstate with 13000 LB on our tail, gone to pull into a Cracker Barrel or some such place; made a right turn on an exit ramp, the steering would have locked and lost half our braking. Our next thought would be "I don't remember parking upside down cross ways on the interstate"

Come to learn that there is a TSB and is apparently one step away from becoming a full blown recall. It will be fixed as warranty work. It has nothing to do with mileage or usage, it is a parts/design failure.
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Old 01-09-2017, 07:17 AM   #2
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Thanks for posting the info. Mine was repaired when I took it in for service as they had the TSB. I always ask if there are any pending issues when I take my truck in. Later RJD
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Old 01-09-2017, 08:02 AM   #3
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What year? Do you have the TSB#?
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Old 01-09-2017, 08:06 AM   #4
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Quote:
Originally Posted by Mr Havercamp View Post
What year? Do you have the TSB#?


Will look for number associated with mine but affects multiple years. Mine is 2014. Not sure if one TSB for multiple model years or what.
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Old 01-09-2017, 08:20 AM   #5
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Quote:
Originally Posted by Jlreeves View Post
Will look for number associated with mine but affects multiple years. Mine is 2014. Not sure if one TSB for multiple model years or what.
Yep... I'm also interested.
The TSB Mr Havercamp listed for headlight issues covered multiple years.
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Old 01-09-2017, 08:30 AM   #6
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Interested myself...is it for 2500's only?

I have had some interesting steering wheel feedback...so you have peaked my interest...
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Old 01-09-2017, 08:34 AM   #7
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Chevrolet Silverado Steering Issue

May be #3386. Mine felt like a small pop initially. As time wore on, pops worked up to 2-3 second steering lock ups. Don't think it's specific to 2500s.
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Old 01-09-2017, 11:15 AM   #8
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On the Chevy forums, the steering issue is a big issue. It looks to be for both the 2500 and 3500. Not sure how far back it goes, but a big problem with the 2016's. This is the first I have read about the locking up, as most are for excess play. There is a redesigned steering box out now (at least a new part#), that people are putting on. Some of the fixes and TSB's have been for loose adjusting screw or loose pitman arm. I had them loctite my adjusting screw on my 2500 (per a TSB), and so far no problems. I am also not a fan of the electronic steering assist. Much rather not have it.

TSB's for both 2016 2500 and 3500 (I am sure not a complete list):

PIT5501B, PIT5501A and SB-16-NA-109

A number of people are making sure NHTSA is well aware of the problem as Chevy is doing the normal minimum fix possible.

Good website for checking TSB's on Chevy's: http://www.chevroletproblems.com/tsbs/


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Old 01-09-2017, 02:38 PM   #9
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Agreed lots of different issues re steering. This is definitely pump/gearbox related.
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Old 01-09-2017, 02:51 PM   #10
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The SB doesn't show up on the NHTSA's website, at least not yet.
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