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01-09-2017, 06:58 AM
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#1
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Senior Member
Join Date: May 2014
Location: Huntsville, AL
Posts: 134
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Chevrolet Silverado Steering Issue
Just a heads up for anyone using a Silverado as a TV. First, don't get me wrong, I love my truck and its doing its job. This is more of a warning. If you get steering resistance while performing a slow speed turn such as in a parking lot; take your truck to the dealer ASAP.
In August, we started feeling the tiniest "pop". I wasn't even sure it had happened at first. After about 3 episodes over several months, I took it in but local dealer in October who said nothing wrong. Fast forward to December and it is now predictable and can be caused at will. Took it back to another dealer and they opened up the steering assist system and sampled fluid. Its full of metal shavings. The pump and gear box are basically destroying themselves.
If we had continued, we would have been cruising down the interstate with 13000 LB on our tail, gone to pull into a Cracker Barrel or some such place; made a right turn on an exit ramp, the steering would have locked and lost half our braking. Our next thought would be "I don't remember parking upside down cross ways on the interstate"
Come to learn that there is a TSB and is apparently one step away from becoming a full blown recall. It will be fixed as warranty work. It has nothing to do with mileage or usage, it is a parts/design failure.
__________________
2015 FR3 30DS Motorhome
2017 PrimeTime Crusader 315RST 5th Wheel
2002 Thor Chateau Sport Class C
Good SAM # 807510227
FROG # GA-0056-236
FMCA # F471293
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01-09-2017, 07:17 AM
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#2
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Georgia Rally Coordinator
Join Date: Jun 2015
Location: GA
Posts: 24,350
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Thanks for posting the info. Mine was repaired when I took it in for service as they had the TSB. I always ask if there are any pending issues when I take my truck in. Later RJD
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing. Traded 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
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01-09-2017, 08:02 AM
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#3
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Senior Member
Join Date: Oct 2015
Posts: 2,270
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What year? Do you have the TSB#?
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01-09-2017, 08:06 AM
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#4
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Senior Member
Join Date: May 2014
Location: Huntsville, AL
Posts: 134
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Quote:
Originally Posted by Mr Havercamp
What year? Do you have the TSB#?
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Will look for number associated with mine but affects multiple years. Mine is 2014. Not sure if one TSB for multiple model years or what.
__________________
2015 FR3 30DS Motorhome
2017 PrimeTime Crusader 315RST 5th Wheel
2002 Thor Chateau Sport Class C
Good SAM # 807510227
FROG # GA-0056-236
FMCA # F471293
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01-09-2017, 08:20 AM
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#5
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,502
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Quote:
Originally Posted by Jlreeves
Will look for number associated with mine but affects multiple years. Mine is 2014. Not sure if one TSB for multiple model years or what.
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Yep... I'm also interested.
The TSB Mr Havercamp listed for headlight issues covered multiple years.
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69
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01-09-2017, 08:30 AM
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#6
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Senior Member
Join Date: Oct 2015
Location: Western, NY
Posts: 438
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Interested myself...is it for 2500's only?
I have had some interesting steering wheel feedback...so you have peaked my interest...
__________________
2016 Prime Time Crusader 294RLT
2021 RAM 3500 Laramie Mega HO\CTD, CC, 4x4...ect
Days Camped in last 3 years - 79
Planned Days in 2021 - 50
Days Camped in 2021 - 0
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01-09-2017, 08:34 AM
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#7
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Senior Member
Join Date: May 2014
Location: Huntsville, AL
Posts: 134
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Chevrolet Silverado Steering Issue
May be #3386. Mine felt like a small pop initially. As time wore on, pops worked up to 2-3 second steering lock ups. Don't think it's specific to 2500s.
__________________
2015 FR3 30DS Motorhome
2017 PrimeTime Crusader 315RST 5th Wheel
2002 Thor Chateau Sport Class C
Good SAM # 807510227
FROG # GA-0056-236
FMCA # F471293
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01-09-2017, 11:15 AM
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#8
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Senior Member
Join Date: Jul 2016
Posts: 320
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On the Chevy forums, the steering issue is a big issue. It looks to be for both the 2500 and 3500. Not sure how far back it goes, but a big problem with the 2016's. This is the first I have read about the locking up, as most are for excess play. There is a redesigned steering box out now (at least a new part#), that people are putting on. Some of the fixes and TSB's have been for loose adjusting screw or loose pitman arm. I had them loctite my adjusting screw on my 2500 (per a TSB), and so far no problems. I am also not a fan of the electronic steering assist. Much rather not have it.
TSB's for both 2016 2500 and 3500 (I am sure not a complete list):
PIT5501B, PIT5501A and SB-16-NA-109
A number of people are making sure NHTSA is well aware of the problem as Chevy is doing the normal minimum fix possible.
Good website for checking TSB's on Chevy's: http://www.chevroletproblems.com/tsbs/
Mark
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01-09-2017, 02:38 PM
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#9
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Senior Member
Join Date: May 2014
Location: Huntsville, AL
Posts: 134
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Agreed lots of different issues re steering. This is definitely pump/gearbox related.
__________________
2015 FR3 30DS Motorhome
2017 PrimeTime Crusader 315RST 5th Wheel
2002 Thor Chateau Sport Class C
Good SAM # 807510227
FROG # GA-0056-236
FMCA # F471293
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01-09-2017, 02:51 PM
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#10
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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The SB doesn't show up on the NHTSA's website, at least not yet.
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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01-09-2017, 02:52 PM
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#11
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Senior Member
Join Date: Jan 2015
Posts: 106
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I have a 2016 Silverado 3500 HD Duramax Dually. The truck had 4800 miles on it when I found a slight drip under the engine compartment. After checking I found fluid on the pitman arm. Dealer said there was a T.S.B. that called for replacing the shaft but that they were on B.O. from G.M. About 3 weeks later they replaced the PS gear, Pitman shaft. As soon as I got behind the wheel leaving the dealer I found that the steering was much tighter. My previous truck was a 2012 Chev 2500 HD gas engine and I found no problems with that trucks steering.
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01-09-2017, 04:02 PM
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#12
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Senior Member
Join Date: May 2013
Location: L\Anywhere and everywhere
Posts: 263
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2013 .500HD duallt
Guess I win - no recalls listed at all for my truck, with 50,000 + miles. I also think I have electric steering
__________________
Kayo
2014 Primetime Sanibel 3051 pulled by a 2013 Chevy Silverado 3500HP dually diesel. Full timers wince 2003 with DW of 53 year. NPS Park Ranger
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01-09-2017, 04:47 PM
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#13
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Member
Join Date: Sep 2014
Location: North Carolina
Posts: 93
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Are GMC's affected
__________________
GMC Denali 2500HD 4x4
Columbus 381 FLC 2016
Flagstaff Ultralite 29 RLSS
2013 35 nights, 2014 105 nights, 2015 123 nights, 2016 18 nights 🙁
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01-09-2017, 04:52 PM
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#14
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Senior Member
Join Date: Jan 2015
Posts: 106
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Most likely, only difference a tech told me was the grille, hood and badges
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01-09-2017, 05:33 PM
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#15
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,502
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Quote:
Originally Posted by kayo
Guess I win - no recalls listed at all for my truck, with 50,000 + miles. I also think I have electric steering
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A TSB is not as high up the chain as a recall. Most likely, an owner will get a notification about a recall... but you have to dig up TSBs yourself. I had a TSB corrected on my truck 3-4 weeks ago only because I saw info. on it here. I received no notification from GMC - and when I got it fixed, I had to state what was my issue before they would fix it.
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69
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01-09-2017, 06:24 PM
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#16
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Senior Member
Join Date: Dec 2013
Posts: 806
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The new pitman shaft is for the 2016's only. 2500/3500
__________________
2006 2500HD CCSB 2WD 2014 Crusader 285RET
Nights camped in 2013 - not enough!, 2014 37, 2015 40, 2016 39, 2017 38, 2018 36, 2019 37, 2020 26, 2021 28
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01-09-2017, 06:31 PM
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#17
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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How can this be??? Chevy claims JD Power says the Silverado is tops in New Car Reliability!
Oh, wait - as soon as you drive it off the lot, it's not a new car anymore!
(Good thing I didn't buy based on JD Power!)
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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01-10-2017, 10:43 PM
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#18
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Senior Member
Join Date: Jul 2015
Location: iowa
Posts: 110
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Ok so I work for GM and looked up the TSB. It is #PIT5501D. Only applies to 2016 Chevy Silverado and GMC Sierra 2500/3500. Does not effect other models or years of trucks. Have only ever seen 1 of these in our shop. Steering feels loose when driving was the customer's concern.
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01-11-2017, 01:07 AM
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#19
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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Quote:
Originally Posted by Mahlstedtd
Ok so I work for GM and looked up the TSB. It is #PIT5501D. Only applies to 2016 Chevy Silverado and GMC Sierra 2500/3500. Does not effect other models or years of trucks. Have only ever seen 1 of these in our shop. Steering feels loose when driving was the customer's concern.
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Googled the TSB and came up with this (Post #41):
2016 GM 2500HD steering loose/play - Page 5 - Chevy and GMC Duramax Diesel Forum
If you go to the first page of the link above, there's another link to this:
2016 Silverado 2500HD Steering woes - Page 8 - 2015 / 2016 / 2017 Chevrolet Silverado & GMC Sierra 2500/3500 HD - GM-Trucks.com
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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01-11-2017, 02:06 AM
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#20
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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Good information on recalls and TSBs. Thanks.
Please remember to stay away from political comments. Site Team has had to clean this thread up once already.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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