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Old 08-11-2016, 09:03 AM   #31
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Arggh. New poster here. I just posted this to the wrong thread a couple minutes ago. This is the correct location for my input. Sorry for the repeat.

I just had this happen to us the other day. I have a 2015 2500HD. Tuesday as we were leaving the campground hauling our trailer, the truck told me of a brake controller issue. I pulled over and found that the extra slack in the emergency brake engagement cord had looped over the hitch slide position lever and yanked out the brake cable on a right hand turn. I put the brake pin back in which released the the trailer brake. The truck however was not a "happy camper". It continued to tell me that there was a brake controller problem. Even with repeated shut downs of the truck and checking of all connections, the truck would not recognize a good controller condition. Then as I.... "meditated with expletives".... I turned on the truck to keep the air conditioner going for the wife and dogs, and low and behold it now was working fine. One last engine power cycle and connection check convinced me it was safe to proceed. I agree with the one poster above that indicated that the Truck's engine controller does not like to see a voltage feeding back from the trailer when that disconnect pin is pulled. They must have a current detection scheme whereby it protects itself but opening up the circuit for some duration after that fault condition. If you are having a chronic issue with that trailer I would definitely check that disconnect is not shorted in some manner.
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Old 08-11-2016, 09:11 AM   #32
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I might have missed it but has anyone else towed your trailer or have you tried towing a different trailer? This could rule out for sure if it was indeed the truck or the trailer.
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Old 08-11-2016, 09:34 AM   #33
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A late model 2500 HD can have 8 to 10 control modules that are interconnected. The brake controller is separate from the engine control module. And yes, some failures will be cleared from memory after a certain number of key cycles after the fault is gone.
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Old 08-11-2016, 02:07 PM   #34
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Quote:
Originally Posted by bridgekev View Post
Not crazy about trying to troubleshoot myself when the truck is under warranty.

You have several posters giving you info pointing to the fact that is "could" be your RV causing the issue. Why not at least investigate it before slamming the truck mfg?

I get it... It's new. However it could very well be a problem with your RV and some simple problem solving could determine that. If more folks were willing to investigate things themselves a little further than reading the lights then I have a feeling dealership experiences would be a little better. This certainly applies to the RV industry (more than most) when folks return to the dealership to replace a stripped screw and wonder why service takes 2 months.

Good luck with your problem, and please keep us posted.




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Old 08-11-2016, 07:03 PM   #35
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I did bring the trailer in get checked out and had the hitch looked over to make sure it was set up properly. I also took it to be weighed to make sure it wasn't overloaded and that the tongue weight was good. Tried to cover all the bases.
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Old 08-11-2016, 07:07 PM   #36
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Originally Posted by bridgekev View Post
I did bring the trailer in get checked out and had the hitch looked over to make sure it was set up properly. I also took it to be weighed to make sure it wasn't overloaded and that the tongue weight was good. Tried to cover all the bases.
And the results of tt hooked up ? Did you have an issues then ? Finnish the rest of the story. Later RJD
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Old 08-11-2016, 07:15 PM   #37
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When towing I get the intermittent failure mentioned in the original post.
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Old 08-11-2016, 08:10 PM   #38
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Site Team note- several posts have been edited or deleted to remove legal proceeding references. This forum is not intended to be a mechanism for people to vent frustrations about vendors or sales from private parties. Please settle your differences with sellers, manufacturers and dealers through the long-established legal or arbitration systems or the Better Business Bureau but not through our community. Talk about legal action is not permitted on these forums. Thank you everyone for understanding and for offering your advice to the OP.
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Old 08-11-2016, 08:36 PM   #39
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Sorry, I am confused on your answer. Did the shop hook it up and test it? And your last post, was that with a different truck?

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Old 08-12-2016, 12:01 AM   #40
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I would not go by a car dealership checking your trailer wiring. I would do as suggested above. Test the trailer with a different truck and test the truck with a different trailer. It is entirely possible there is some sort of issue with the trailer causing this. It is also possible the problem could be in your trailer plug. It is quick and easy to check those connections on your own. Before your headache gets bigger and frustration gets worse, look to see if your problem is not the truck. Believe me it is worth that little bit of effort to investigate it.
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