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Old 05-30-2016, 09:21 AM   #1
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Demco 18k Autoslider Problem

I am using the Demco 18k Autoslider on 2015 F350 diesel. Worked great for the first 20 or so hitch ups but it started giving problems on our last trip. For whatever reason the jaws will not snap close. Spent 20 minutes on the phone with Demco tech support and they could not find the problem. The jaws eventually lock but it takes 10-15 attempts.

The tech said the new Lippert pin box might be causing the problem and will require the jaws to be reground

I can close the jaws manually and everything is greased according to the manual.

Anyone else using Demco experiencing the same problem?
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Old 05-30-2016, 09:31 PM   #2
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We had The same issue today. We spent about 40 minutes trying to hook up without the jaws closing. Once they did close we had no idea why they closed versus the other 30 times we tried to hook up.

Why are they saying the jaws may need to be re-ground? Sounds a little strange


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Old 05-30-2016, 09:43 PM   #3
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Had the same issue last year. Tried several times to hitch up and jaws would not close. After closer examination one side of the truck was higher than the other do to slope of ground. Adjusted my approach and was successful. These hitches can be timid at times. I don't know if i would agree with Demco that the answer is regrind the hitch.
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Old 05-30-2016, 10:28 PM   #4
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Quote:
Originally Posted by KEG_75 View Post
Had the same issue last year. Tried several times to hitch up and jaws would not close. After closer examination one side of the truck was higher than the other do to slope of ground. Adjusted my approach and was successful. These hitches can be timid at times. I don't know if i would agree with Demco that the answer is regrind the hitch.

We did notice that one side of the truck was a little lower than the other an that may have been our issue as well. Thanks for your help.


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Old 05-31-2016, 02:09 PM   #5
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My autoslide can be a little picky at times about angle. Never as bad as what you have described. I found that this hitch is fairly picky about height. The couple times I have had issues getting it to close, I dropped the trailer a little bit and made it ride up the ramp by about 1/4". That seemed to fix it. Also have noticed that these things don't like to engage gently. Not saying to slam it backwards, but I let mine engage with a good solid thunk.
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Old 05-31-2016, 11:05 PM   #6
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Demco hitch

I love my Demco auto slide.
When mine doesn't snap shut it is usually the height of the pin box.
I try and look at the jaws and pin and
See if it needs lowered or raised to connect.
If the slide plate is about 1/4" above the hitch it will go right in.
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Old 06-01-2016, 07:04 AM   #7
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Thanks for the ideas. I will try them next time I have a problem
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Old 07-09-2016, 04:20 PM   #8
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I have been experiencing the same issue with my Demco Autoslider. Just got back from a 3 month trip and about half the time the jaws would not engage until about 10 attempts at various heights and angles . One time it was so bad I had to ask a Good Samaritan with a " traditional" Reese to hook up my 5ver and pull it from the site to completely level ground so I could hook it up to my Demco. Embarrassing, frustrating , and not a little disappointing!
I plan on contacting Demco yet again to see if they have come up with any more suggestions...


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Old 07-14-2016, 08:20 PM   #9
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Hey all...
Spoke to Troy Woelber at Demco. He informed me that the company is aware of a problem with the jaws not locking on some of the Hijacker models and he encourages anyone having similar issue to contact him at : (800) 543-3626 ext 157

In my case, Demco is shipping me a new set of locking jaws ( no charge) to replace the original one.

Please encourage anyone you know who has this problem ( jaws not engaging ) to contact him. He was very patient, thorough and helpful. I will keep everyone updated on how the new mechanism works .


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Old 07-14-2016, 08:46 PM   #10
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When you say your jaws are not engaging, I assume you mean that you can not put the safety pin in the handle. In other words the handle bar does not go far enough to put the pin in. Correct? That is the problem I have. Instead of keep trying to get it to happen, I have a smaller diameter pin that will fit into the hole. I have always found that if I pull forward a few hundred feet the handle always seems to set properly and I get out and remove my temporary pin and put the larger size one in.

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