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Old 05-16-2012, 11:28 PM   #31
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give um a beat down trudinater if not let me know IL SEND "MY GUY" TO VISIT THEM .
no questions asked .
LOL. Didn't need an enforcer! They had brand new brackets for us and they're thicker than the old ones. Repairs done in about 20 minutes. It was installed properly; the brackets just failed. Hopefully the new design will hold up better. Also gave me some grommets for the stove and a new key for the outside shower, which I lost last year along with all my other camper keys. Locksmith could cut all of them BUT the outside shower key. Go figure. Ordered a new propane/CO detector because ours is failing and they just ran out of them. Said FR had a bad bunch of them, so everyone be on the lookout for failures.. Did manage to spend a bit of money while we were there; found the screw in caps for the fresh water, black water flush and anti freeze inlet and also bought some roof sealant. Saw a 5th wheel while there with the Diamond package.....it was a beauty, but no outside kitchen. Deal breaker right there! Plus we love our gigantic bathroom on the 8293RKSS. All in all a pleasant experience and just in time for another camping weekend. Thanks again to all for the suggestions/comments.
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Old 05-16-2012, 11:31 PM   #32
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Awesome!
Glad all is well!
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Old 05-16-2012, 11:43 PM   #33
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Dear, you forgot to mention that the replacement sofa and table shipped on Monday and should be in this week also. I must admit that Roskopfs has treated us quite well and even offered some tips on modding. I was shooting the breeze about adding another light so the serviice tech told me how to enter the interior wall to run some wires. he even suggested tying in new outlet for our electric heater into the microave circut as it is a dedicated circuit and e shouldn't have issues with the breaker or GFCI tripping.
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Old 05-17-2012, 06:44 AM   #34
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Happy all ends weil. Now Enjoy.
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Old 05-17-2012, 07:36 AM   #35
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Dealers don't install these 'all the time'. They may be common here on this forum, but not for the average RV'er. The link plates bend when over tightened. My dealer installed mine, overtightened and bent the plates and Progress sent me new ones free of charge. The dealer will not touch my EQ ever again. They didn't even torque my ball anywhere near spec and it was slightly tilted when I got the trailer home. Don't assume the dealer knows everything, becasue they don't.
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Old 05-17-2012, 07:47 AM   #36
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^^^
And that is why I think it's a good idea for everyone to read the manual and understand their hitch. It's sometimes nice to have the dealer set it up, especially since most people do not have a thin-walled socket for the ball. But, we all need to know the right torque settings and proper measurements, too.
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Old 05-17-2012, 07:48 AM   #37
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Originally Posted by lbrjet
Dealers don't install these 'all the time'. They may be common here on this forum, but not for the average RV'er. The link plates bend when over tightened. My dealer installed mine, overtightened and bent the plates and Progress sent me new ones free of charge. The dealer will not touch my EQ ever again. They didn't even torque my ball anywhere near spec and it was slightly tilted when I got the trailer home. Don't assume the dealer knows everything, becasue they don't.
What do you mean "they don't install these all the time" ? Explain?

Your ball should or may be tilted for proper set up.
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Old 05-17-2012, 08:35 AM   #38
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What do you mean "they don't install these all the time" ? Explain?

Your ball should or may be tilted for proper set up.
I think he meant the ball was loose in its socket and not the hitch head tilted. At least that is how I read it.

Don't even get me started on some of the so called "technicians" that work at some dealerships.
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Old 05-17-2012, 08:54 AM   #39
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Don't even get me started on some of the so called "technicians" that work at some dealerships.
Boy Howdy to that Herk. Our first tech was very knowledgeable and really liked my idea to install vertical bolts in the axles to keep them from twisting down in the slots.

However, when we had to have a new landing jack installed, that tech didn't have a clue how to do it. After about 3 hrs, I told him I would finish it, which I did while he picked up his tools. Went home and re-did everything he did, took an hr to straighten out his mess and put it back like it was originally.
Funny also, I had the cross shaft, motor already off when we went there.
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Old 05-17-2012, 08:57 AM   #40
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Originally Posted by herk7769

I think he meant the ball was loose in its socket and not the hitch head tilted. At least that is how I read it.

Don't even get me started on some of the so called "technicians" that work at some dealerships.
I guess he meant loose therefore "tilted" ok I get that.
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