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Old 08-09-2016, 03:06 PM   #21
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Originally Posted by TonyD View Post
I'm sorry but what is the point of posting this experience without sharing the name of the manufacturer?

If a product failed me and caused damage to my personal property, I would not hesitate to publicly name the company that was at fault.
X2. Having said that I am relieved that you and yours were not injured. Also you didn't mention the nature of damage to your TV and if the manufacturer is going to come up with the repair costs.

Safe Travels.
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Old 08-09-2016, 04:19 PM   #22
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Glad you weren't going down road. Sorry you ended up with damage to equipment.
That said, I'm glad I have Andersen.
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Old 08-09-2016, 04:31 PM   #23
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we always do a test pull while keeping the front legs extended enough to keep any drops from hitting the truck. We also had to have our 5th wheel hitch repaired shortly after we bought it and had towed 2 times with it and a piece was broken. But I don't know the name of the hitch. (can't go check it for now) we were told by the dealership that we were very lucky to not lose the camper though. be safe and god Bless you with a safe trip home
I have always followed this same procedure. If I am testing an item to see if it works, I want a some protection in case it doesn't. This may be an extreme example, but it's like pointing a gun at someone, or at myself and pulling the trigger to test the safety.
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Old 08-09-2016, 04:36 PM   #24
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I'm sorry if anyone is upset with me for not naming the manufacturer, but in due time. I have no idea why it failed, the local RV tech doesn't know, but has seen it happen before with the hitch. I will be taking it to the dealer when I get home.

When I hook up, I always go to back of the pickup, look and make sure it's all correct. Both times, it was latched and a lock put in place. The 2nd time, had a RV park neighbor look it all over too, then tested it and it failed. He also watched me hook it up.

I'm lucky it didn't come off while driving.

I do keep the landing gear extended, but have kept the blocks under them. Think they will be coming out next test.
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Old 08-09-2016, 04:39 PM   #25
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I don't know about anyone else, but it's been my experience that if someone's product gets mentioned on the Internet in a bad light, it's more motivation for the product manufacturer to make it right, so that they can be seen in a better light when they fix it. I'd have no problem mentioning the product name in a case like this--it's more motivation for them to get you squared away. They can't sue you for speaking about your experiences with their product.

Good luck!
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Old 08-09-2016, 06:15 PM   #26
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Curt Hitch

I have a Curt hitch with a sliding bar latch, no way for it to come unlatched. Have been using it for eight years with no problems, would highly recommend.
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Old 08-09-2016, 06:30 PM   #27
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You might want to switch to a goose neck or Anderson hitch (gooseneck) - it will not fall off.
I used to use the typical fiver hitch also. Dealer even talked me into a slide hitch once. the ONLY time it slid was when I left the dealer and was driving back to the campsite pulling the fiver. Parked it on the side of the road and walked back to the dealer and let them have it. They got it fixed but it was never used on my 6 1/2 bed F250.
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Old 08-09-2016, 07:29 PM   #28
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I've only every had 1 type of hitch. It has the sliding bar. Read several times where jaw types have popped open and dropped the trailer. Is there a positive benifit to the jaw type?
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Old 08-09-2016, 07:35 PM   #29
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I've only every had 1 type of hitch. It has the sliding bar. Read several times where jaw types have popped open and dropped the trailer. Is there a positive benifit to the jaw type?
Not having to get out and open the locking bar to hitch.
The 'jaws' simply open and then close on the pin.
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Old 08-09-2016, 07:51 PM   #30
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i use a curt Q20 and it's worked well for me so far
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Old 08-09-2016, 07:56 PM   #31
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Thats all? Thought maybe they limited movement more something. My last sliding bar hitch was spring loaded with a catch that trips when the king pin hits it and slams the hitch closed. The one I have now you have to get out and close manually but it's not a big deal. I always check anyway.
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Old 08-10-2016, 08:39 AM   #32
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The new hitch head is supposed to be in today. Still not interested in causing any problems with manufacturer and dealer until I get things resolved.

I'm not real happy with having to deal with this issue on my own. In my opinion, the dealer should of been more involved with getting this issue resolved between all involved parties. I don't appreciate being abandoned.

I will have plenty to say when I get home on the 25th or maybe sooner. You can bet your ass I will be posting the dealer's name and the manufacturer. I used to work for the dealer when he was a large ford dealership in the mid-70s, including a personal friendship with him and his wife. He doesn't like in his face complaints and he will get one from me.

Meanwhile, I am dealing with a great RV dealership in Florence, OR, Country Road RV. They have been awesome in helping me. It's now sit and wait for Country Road to call when the part comes in.
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Old 08-10-2016, 01:23 PM   #33
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Safe travels...
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Old 08-10-2016, 03:40 PM   #34
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Want to Read the Name of The Manufacturer

Sorry to hear about your hitch problems. Just posted this to find out the name of the manufacturer.

Kitt
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Old 08-10-2016, 03:52 PM   #35
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I understand your hesitancy to "name names" but one thought to consider.....
Its probably safe to say there are many others out there towing with this exact setup....if they knew there was even an isolated problem then they would "triplecheck" everything before they hit the road. No one is asking you to badmouth the brand, but knowing it may save someone else a bad day, damaged equipment ...or worse.
Be safe
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Old 08-10-2016, 05:06 PM   #36
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I understand your hesitancy to "name names" but one thought to consider.....
Its probably safe to say there are many others out there towing with this exact setup....if they knew there was even an isolated problem then they would "triplecheck" everything before they hit the road. No one is asking you to badmouth the brand, but knowing it may save someone else a bad day, damaged equipment ...or worse.
Be safe
Well stated. I was thinking the same. It would indeed be sad if a similar incident occurs and could have been prevented. I would hate to think of a 5th wheel breaking free at highway speeds.
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Old 08-10-2016, 05:44 PM   #37
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I am buying a new hitch next week, hope it isn't the same one. [emoji15]


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Old 08-11-2016, 08:09 AM   #38
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I received the replacement hitch head from the manufacturer, Pullrite. It's a 20K super model. I am supposed to send the failed head back, but can't get the release bar off to pack it, due to the jaws being locked in the open position. It will have wait until I get home to use tools I didn't bring and I brought a lot of tools.

The replacement head only took a few minutes to replace, then hooked up and drove 60 miles, parked and unhooked. Every little noise caught my attention. This new hitch latches and releases much different than the other one, even the wife noticed, thinking the failed hitch was defective since day one.

We will take off again to our next destination in a few hours, hope it all goes good.
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Old 08-11-2016, 08:18 AM   #39
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Good to know the manufacturer stood up and replaced the hitch. I am a Reese guy as many of these brands are not available in Canada
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Old 08-11-2016, 08:24 AM   #40
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This is one thing I never worry about because the Pullrite system does not use "jaws". There is a claw that goes completely around the pin when the hitch is closed.

I just need to peek at the pin when I close the tailgate to be sure the pin will never come out.
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