Just bought a new trailer and had the dealer install my ProPride. The dealership installers had installed Hensley's previously. The two guys doing the work commented a number of times about liking the PP better. Stuff like: "that's a great idea", "nice feature", etc. The only complaint they had was while connecting the yoke. They needed to adjust the location of the frame bracket to get it to fit correctly and it took a few minutes to realize that. Once they got that right all was well.
Esthetically, I like the black PP - matches the color of the trailer frame.