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Old 01-12-2012, 07:07 PM   #21
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Originally Posted by Terier View Post
Ok, I don't quite understand this. Some of the comments have confused me.

Why couldn't she get the hitch installed first then pick up the unit? I understand that they might be doing this themselves since the dealer is not willing. Then if necessary adjust the hitch when the unit is loaded with personal gear.

Would the other dealer be willing to order and install the hitch of choice? There would be a charge for the labor involved. Even without a sale I would think one would want the business to add to the profit line.
The dealer will not touch it unless it is their brand they sell would be my guess cause they may not want to take any chance due to Liability - like if you touch it you are married to it - that is what we say working on equiptment.

because she need's measurements to get the height of the ball right and the trailer level and be able to add the brackets to the trailer in order to use the hitch.
depending on how far she has to take it I would not drive without the hitch installed (weight distribution at the least)
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Old 01-12-2012, 11:39 PM   #22
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Stephs2125...
I have my equal-i-zer hitch posted on craigslist if you're interested. I used it for 2 seasons before trading in our TT for a fifth wheel. It's the 1000/10000 pound version.
I see that you are from S.E. Michigan so we may be close... I am Toledo.
Let me know.
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Old 01-13-2012, 12:29 AM   #23
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Don't know about Reese but you get very detailed install instructions with the Equil-I-Zer including how to measure with the levels of the tow vehicle and the rig to get a good estimate of the hitch height. I say install it yourself with a good estimate because that will give you a lot safer ride than just a ball on receiver. We had the dealer do it and the thing sat like there was no WD. I white knuckled it home and pulled the mount and moved it to the right level. After that, I loved it. The trailer sat at the back of the car like it was welded to it. At least until i turned it. But that is the purpose and I don't have to release anything to get in a sharp turn. Really important for longer trailers in a back in spot.
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Old 01-13-2012, 06:19 AM   #24
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Hi all,
Thank you so very much for all of your replies. Your advice has been so valuable. Long story short, I was unhappy with the hitch the dealer was planning to install so started looking around again and found a more local dealer (45 min. vs. 2.5 hr) and the agreed to a more upgraded setup. Dealer 1 was going to install a low end Husky, separate swar bars, and voyager brake control. For a little more than dealer 1, dealer 2 is going to install the Husky centerline ( has integrated sway) and is similar to the equal-i-zer model, and the p2 brake controller. ive done some comparisons and reading. Seems those with the centerline model are happy with it. So I'll go that route for now. If for some reason I am dissatisfied with the WDH I can always buy another one.
Thank you Stevea1956, for your offer. I think I am set for now.
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Old 01-13-2012, 11:22 AM   #25
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If your dealer will not install your choice of hitch, find another dealer. After 15 years in the hitch business I can tell you that if the dealer is holding you hostage over the hitch installation you are starting the relationship on the wrong foot. YOU are the customer and YOU make the choices. If the dealer does not want to listen then you can find a trailer from another dealer. If they are out of town then negotiate the delivery to your driveway. Install the hitch at home.

Here's the bottom line... I'll take some flack for this from my dealer friends. YOU, especially those of you reading here on a forum, know more about what is needed than 95% of the dealers selling hitches. I would bet money on YOU having read and researched for more hours than 95% of any of them.

Dealers DO NOT study the dynamics of towing. They offer what they have available to sell you without regard to the safety. IF they were concerned about the safety, and studied the dynamics of towing, they would be offering you something entirely different along with their "branded" hitch.

Off my soapbox now... sorry about the rant. I just read way to many threads like this and they all boil down to the false sense of knowing what the dynamics of towing include.
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Old 01-13-2012, 11:40 AM   #26
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^^^ X2 ^^^

Right on, Sean!
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Old 01-13-2012, 12:39 PM   #27
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Quote:
Originally Posted by Sean Woodruff View Post
If your dealer will not install your choice of hitch, find another dealer.
Really? I know we are talking about WDH, but then how about vent covers? Slide-out tops? Battery brand, etc, etc! So if I dealer isn't familiar with a product and its installation and more importantly doesn't want to be held responsible for improperly installing it, we should walk away?

Please understand the implication of what you are saying: a dealer should install anything and everything that walks (or brought in) thru the front door. I'm buying a RV from a dealer, any accessories that I want and he can't or won't provide I will get myself.
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Old 01-13-2012, 12:49 PM   #28
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Originally Posted by frankm View Post
Really? I know we are talking about WDH, but then how about vent covers? Slide-out tops? Battery brand, etc, etc! So if I dealer isn't familiar with a product and its installation and more importantly doesn't want to be held responsible for improperly installing it, we should walk away?

Please understand the implication of what you are saying: a dealer should install anything and everything that walks (or brought in) thru the front door. I'm buying a RV from a dealer, any accessories that I want and he can't or won't provide I will get myself.

Only a dealer that wants to make customers happy. I COMPLETELY understand the implications of what I am saying. None of those things require a rocket scientist. They may require a little bit of a learning curve but that is a very small price to pay for a customer.

It's not about what the dealer wants. That's one of the major problems in this industry. We have too many dealers who believe it is their needs rather than the customer's needs.

"Buy from me AND you can only buy the hitch that I stock. If you don't buy the coach from me I won't service it either..." It goes on and on. It's a joke and it's a selfish, last century, way of doing business.
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Old 01-13-2012, 12:50 PM   #29
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Quote:
Originally Posted by frankm View Post
Really? I know we are talking about WDH, but then how about vent covers? Slide-out tops? Battery brand, etc, etc! So if I dealer isn't familiar with a product and its installation and more importantly doesn't want to be held responsible for improperly installing it, we should walk away?

Please understand the implication of what you are saying: a dealer should install anything and everything that walks (or brought in) thru the front door. I'm buying a RV from a dealer, any accessories that I want and he can't or won't provide I will get myself.
Yes, a dealer should install the hitch you want. This is the kind of service that you would expect a good dealer to provide. Who says that a business has to make money every time you come into their shop? Trust me, as a business owner, good service like this will repay itself down the road.

That's how it works.

More to the point. Why would you begin a relationship with a dealer that wouldn't do this? To borrow from your example. What if they don't have the covers you want? Or the batteries you want?

Personally, I have brought items into my dealer and paid them for their time to install. Including an Equal-i-zer hitch on a trailer a couple of trailers ago. No problem for them and I appreciated the service.
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Old 01-13-2012, 12:56 PM   #30
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Originally Posted by Sean Woodruff View Post
Only a dealer that wants to make customers happy. I COMPLETELY understand the implications of what I am saying. None of those things require a rocket scientist. They may require a little bit of a learning curve but that is a very small price to pay for a customer.

It's not about what the dealer wants. That's one of the major problems in this industry. We have too many dealers who believe it is their needs rather than the customer's needs.

"Buy from me AND you can only buy the hitch that I stock. If you don't buy the coach from me I won't service it either..." It goes on and on. It's a joke and it's a selfish, last century, way of doing business.
Quote:
Originally Posted by Triguy View Post
Yes, a dealer should install the hitch you want. This is the kind of service that you would expect a good dealer to provide. Who says that a business has to make money every time you come into their shop? Trust me, as a business owner, good service like this will repay itself down the road.

That's how it works.

More to the point. Why would you begin a relationship with a dealer that wouldn't do this? To borrow from your example. What if they don't have the covers you want? Or the batteries you want?

Personally, I have brought items into my dealer and paid them for their time to install. Including an Equal-i-zer hitch on a trailer a couple of trailers ago. No problem for them and I appreciated the service.
Sorry guys but we'll have to agree on disagreeing on this issue.

Apologies to the OP for diverting from her original question.
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