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Old 08-17-2016, 10:02 PM   #11
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Recognize that the assembly line putting the vehicles together are computer driven - and computers NEVER make a mistake - .

A possible cause of the problem is that the tranny got swapped at some point in the supply chain during shipment. The tranny's are NOT manufactured on-site where final assembly occurs.

Sorry to hear that the OP is out $ for towing and other expenses. It is possible that being persistent while remaining civil while contacting Ford Customer Service might get some level of compensation. Keep pushing, the area managers DO want to maintain good relations with customers. Spreading sugar is more likely to get desired results than spaying acid.

Not buying products from a manufacturer who makes mistakes during manufacturing would mean NONE of us would buy RV's. I mean the number of posts on this forum about problems is what - 50%???
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Old 08-18-2016, 06:38 AM   #12
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The difference between a 150 and 250 trans are internal, physically/dimensionally they are the same. some differences would be less friction clutches and smaller bearings in the 150 version.

It happens and Ford is taking care of it. so that is good.
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Old 08-18-2016, 08:43 AM   #13
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Seriously? Based on the original comment, Ford DID know about this issue and did NOT notify the customers who purchased this faulty product. THAT should be criminal. Any and EVERY manufacturer should issue a notification to those who purchased the product about a common issue (like the WRONG transmission installed BY THE MANUFACTURER!!!
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Old 08-18-2016, 08:49 AM   #14
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Please read this following thread post, and keep this FORD thread out of the waters outlined in it.

why threads are shut down
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Old 08-18-2016, 12:41 PM   #15
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I still don't see any such thing as a e150 vs e250 transmission in 2013. They are the same, there used to be internal differences in transmissionsome but now those will give it a different number. Technically the E150 has a higher tow rating that year then the same motored E250, the engines and transmissions are the same. I wonder if the service manager just misspoke or was saying something different then what you heard. Something like "Ford should have never used that transmission in the 250, it is a 150 transmission." That is his opinion not some major conspiracy. Like I said the F250 truck gets a completely different truely heavy duty 6 speed transmission.
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Old 08-18-2016, 05:03 PM   #16
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Quote:
Originally Posted by Hersbird View Post
I still don't see any such thing as a e150 vs e250 transmission in 2013. They are the same, there used to be internal differences in transmissionsome but now those will give it a different number. Technically the E150 has a higher tow rating that year then the same motored E250, the engines and transmissions are the same. I wonder if the service manager just misspoke or was saying something different then what you heard. Something like "Ford should have never used that transmission in the 250, it is a 150 transmission." That is his opinion not some major conspiracy. Like I said the F250 truck gets a completely different truely heavy duty 6 speed transmission.
It was Ford who stated this E-250 VAN has the wrong transmission in it. It was Ford who stated the installed transmission was designed for an F-150 PICKUP, not an E-250 VAN. Now, I'm a plumber, not an auto mechanic, and I don't know what the difference between an E-250 VAN and F-150 PICKUP transmission is, but it sure sounds to me like Ford admitted that they did something wrong and that there must be a difference between the two transmissions. Why else would they be changing it out for me at no cost? Why would Ford tell the transmission shop they are aware of this problem and have available stock of replacement transmissions just for this issue?

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Old 08-18-2016, 05:55 PM   #17
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Thanks Hersbird. I can not (again) find anything on the internet that tells of the OPs alledged issue.
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Old 08-18-2016, 06:42 PM   #18
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I could have been honest mistake or it could have been "hey we're out of the
250 tranny's so it's either $hut down the A$$embly line or sub in a few 150s
while we wait for the next load of 250s to arrive".

I also worked nearly 40 years in an appliance factory and I'll tell you if
they ran out of something and something else would work they used it.
Shutting down an assembly line is always very close to the bottom of
the list.
Sometimes the substitution was actually a better part! Maybe there's F150 vans
out there with 250 trannys!

As others have said- they're replacing the tranny. How many others will
drive their van's with no problem? Others still will have trouble and pay
the man for an overhaul....
All we can do is try to make the best choice for ourselves. Follow consumer reports and others who track customer satisfaction and reliability and try to make informed purchases.

Good Luck!
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Old 08-18-2016, 07:12 PM   #19
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Quote:
Originally Posted by mike.t View Post
Thanks Hersbird. I can not (again) find anything on the internet that tells of the OPs alledged issue.
This is not an "alledged" (sic) issue. This is an issue confirmed by Ford. Just because you can't find information about it on the internet doesn't mean that it isn't fact.

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Old 08-18-2016, 08:09 PM   #20
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It may also be possible that, if the tranny's got mixed up somehow (right part number, but wrong tranny), they don't know WHICH vans the bad trannys got put into, and hence, can NOT notifiy owners; they can only wait until a failure shows up.
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