Originally Posted by rockfordroo
It may also be possible that, if the tranny's got mixed up somehow (right part number, but wrong tranny), they don't know WHICH vans the bad trannys got put into, and hence, can NOT notifiy owners; they can only wait until a failure shows up.
Your statement seems likely.
My regular mechanic called Ford with the VIN to find out which model transmission was in my van. Ford gave him the model number and I called the transmission shop with the model number to get an idea of what the cost of a new transmission would be. When the van made it to the transmission shop, they discovered that the transmission model number provided by Ford did not match the model installed. Obviously, Ford has no idea which of their 2013 E-250s have this problem.