Husky 16ks Hitch Issues
2 years ago we purchase a NEW Husky 16ks hitch. Used it with no issues until April of 2014 when we backed into our Sabre 5th wheel in our yard and the hitch let go and the trailer dropped onto the bed of the truck. The handle dropped and the "Green" pin stating ALL WAS OK was showing.
This repair cost $7500.00 not including the rental car. We picked the truck up from the body shop on Monday---left that Friday for the Memorial Day weekend. Hooked up on Monday Memorial Day to come home, and guess what---the hitch left go and the trailer again dropped onto the bed of the pick up. Again, the handle dropped and the GREEN Good to Go pin was showing. This time we moved approx 50' before it dropped so the tug test wouldn't have mattered.
We called Husky and they requested all paper work from the first repair along with photo's of the truck, trailer and hitch. Sent all info. We had to call Husky to verify they received the emails. Then they requested the head be sent back for their inspection. We did that and again had to call them to verify they received it (lack of communication) They supposedly sent it through warranty and also their emgineering dept. In the mean time we had our insurance company on stand by.
Their decision was that they felt the hitch was 100%, but gave the option of sending us a NEW head and scraping the old head. We requested the old head only to get a phone call the next day they were sending us a new head and are refusing to send the old head back.
Our insurance company is now following through with the issue and we have ordered a NEW Reese Hitch.