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Old 12-18-2015, 10:25 AM   #11
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Originally Posted by tugboat369 View Post
PullRite is saying that the failure is due to lack of lubrication. Well send me out of good faith a hitch head and a capture plate if I pay shipping. Dose this look like lack of lubrication? This is bull good product but they won't stand behind what is a defect.
Having used a PullRite for several years, I can visualize a lack of lubrication causing the hitch head to freeze to the rails causing the capture plate to fail when you turned the rig, but I don't see how PullRite can determine that without examining the hitch, which I suspect they haven't done. I'm a bit surprised they haven't stepped up to make you whole. Still, you may have to accept paying for the shipping to get you back into enjoying camping.
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Old 12-18-2015, 10:25 AM   #12
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I use a small can of WD40 in a 1,000 mile trip in a week. And I store the hitch in the garage when not being used. And they said it looks like it is under lubed.
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Old 12-18-2015, 11:18 AM   #13
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How long have you had yours? Only time I lube mine is when I'm un-hitched....wipe rails, swing side to side to lube, lube the center wear area, check the thrust bolt for adjustment and go! Also, a little WD 40 on the surface plate. Been using about 2 years now I cover mine when not in use, as it's a hand full to remove.
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Old 12-18-2015, 01:40 PM   #14
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Just over 2 year's now. Use hoist in garage to remove takes 20 minutes at the most to do.
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Old 12-18-2015, 02:01 PM   #15
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I don't think the pin itself will be a problem, maybe run a flat file around it..strange thing!
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Old 12-18-2015, 03:46 PM   #16
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Your rails look just like mine did after use. The rails do not look like the head has ever seized on them. The lube instructions from PR have changed over the years. Mine required a spray of white lithium grease.
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Old 12-18-2015, 06:10 PM   #17
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If you look at the first pix you will see a full weld on one side of the capture plate and just two tack welds on the other.
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Old 12-18-2015, 06:14 PM   #18
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Checked mine....ok here...solid on sides, 3 2" stitch welds across inside of front
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Old 12-18-2015, 06:21 PM   #19
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Their SCREW UP!
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Old 12-18-2015, 09:22 PM   #20
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i have one of the older pull rites that got to be 5 plus years old i use a spray white lithium lube on mine last year took it all apart cleaned it real well tried to get a replacement stop block and they told me that parts are no longer available for the older models mine does have some wear marks on the tubes
i did read somewhere you can retro the older one with some of the newer parts
sorry to hear about your problems i'll have to keep a closer look at mine
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