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Old 06-24-2013, 02:19 AM   #1
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Safety Chains and 7-pin connector too short

My wife bought a new Rockwood 8311 while I am deployed. Her dad pulled the camper home with his truck and several times since then. My wife finally got the brake controller installed in my truck and decided that they would use my truck this weekend to pull the camper. However, when they went to hook it up, the safety chains and 7 pin connector were too short. I have a 2010 F-150 with factory tow package. She is in a panic that this will be a pain to fix. Any body have any easy fixes for these problems?
I did a little research on-line and found the extension cables for the electrical connection. However, I am a bit lost with the safety chains. Can the existing chains be removed for the camper and longer ones added? Is it easier to try to find the connectors and add to the chain? Any easy ideas would be greatly appreciated.
Also, is this something that is "common"? Should I be contacting the dealer to have them fix this? Is it even their issue? The dealer is about 3 hours away, so taking the camper there is not really an option
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Old 06-24-2013, 04:49 AM   #2
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Originally Posted by tffsoldier View Post
My wife bought a new Rockwood 8311 while I am deployed. Her dad pulled the camper home with his truck and several times since then. My wife finally got the brake controller installed in my truck and decided that they would use my truck this weekend to pull the camper. However, when they went to hook it up, the safety chains and 7 pin connector were too short. I have a 2010 F-150 with factory tow package. She is in a panic that this will be a pain to fix. Any body have any easy fixes for these problems?
I did a little research on-line and found the extension cables for the electrical connection. However, I am a bit lost with the safety chains. Can the existing chains be removed for the camper and longer ones added? Is it easier to try to find the connectors and add to the chain? Any easy ideas would be greatly appreciated.
Also, is this something that is "common"? Should I be contacting the dealer to have them fix this? Is it even their issue? The dealer is about 3 hours away, so taking the camper there is not really an option
Howdy tffsoldier. Your Rockwood 8311SS (as I didn't just see a 8311 but may have missed it) is similar in length/weight to my Flagstaff that I pull with a 3/4 ton. The first thing I noticed (unrelated to your two problems) is you stated she will be towing this trailer with a F-150.

Just to make sure she has enough truck to do this, here is Ford's 2010 trailer towing guide, that lists each different model of their F-150 including cab, rear-end, and motors..........to be positive..

Page 4, near the bottom, of this guide tells how to read the door label to get your axle ratio code if unknown to you.

If I read your trailers specs correct, the trailer has a GVW of 8,450 lbs itself.

http://www.ford.com/assets/pdf/towin...vF150sep09.pdf
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Old 06-24-2013, 05:52 AM   #3
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I have similar trailer and as wmtire says, check towing rating as it will be close. Here is a link to extension chain and 7 pin cable for purchase....

Extension Kit for ProPride 3P or Hensley Arrow - ProPride, Inc.
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Old 06-24-2013, 07:29 AM   #4
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Instead of being weight police, why not help the guy out.

You should be able tobremove the chains and buy longer ones or buy extensions. Same with the cord. But, I am more curious why it is too short.
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Old 06-24-2013, 07:37 AM   #5
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We have a local hitch shop/trailer place that we have used a few times (recommended by a friend and we've since recommended others to go there). They aren't normally the cheapest, but they know their business and are very helpful. See if she can find a trailer shop in the area- they should be able to help her out.

As for the weight discussion- it's worth learning the numbers and making an educated decision.
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Old 06-24-2013, 08:07 AM   #6
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Quote:
Originally Posted by tffsoldier View Post
My wife bought a new Rockwood 8311 while I am deployed. Her dad pulled the camper home with his truck and several times since then. My wife finally got the brake controller installed in my truck and decided that they would use my truck this weekend to pull the camper. However, when they went to hook it up, the safety chains and 7 pin connector were too short. I have a 2010 F-150 with factory tow package. She is in a panic that this will be a pain to fix. Any body have any easy fixes for these problems?
I did a little research on-line and found the extension cables for the electrical connection. However, I am a bit lost with the safety chains. Can the existing chains be removed for the camper and longer ones added? Is it easier to try to find the connectors and add to the chain? Any easy ideas would be greatly appreciated.
Also, is this something that is "common"? Should I be contacting the dealer to have them fix this? Is it even their issue? The dealer is about 3 hours away, so taking the camper there is not really an option
Sent you a PM. Good luck with the new unit.
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Old 06-24-2013, 08:26 AM   #7
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Yeah..yeah...yeah...I didn't post on here for the weight police. If you notice the title of my post it has nothing to do with weight. I know that the camper is maxing my truck but it is within its capabilites. I did a ton of research on this. So, no more weight police please.
Thanks so far for the ideas and the kit. That should give my wife some piece of mind knowing that there is an easy fix out there. Any additional ideas are appreciated.
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Old 06-24-2013, 08:42 AM   #8
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Originally Posted by tffsoldier View Post
Yeah..yeah...yeah...I didn't post on here for the weight police. If you notice the title of my post it has nothing to do with weight. I know that the camper is maxing my truck but it is within its capabilites. I did a ton of research on this. So, no more weight police please.
Thanks so far for the ideas and the kit. That should give my wife some piece of mind knowing that there is an easy fix out there. Any additional ideas are appreciated.
tffsoldier, the members here are concerned for the safety of your wife and you (and family if that applies). I feel sure there that no ill will was intended.

Since you are apparently aware of your truck and hitch capabilities, as well as your trailer weights and length, then I will make sure this thread stays on track with your question, but I will let the previous posts remain.

BTW, thank you for your service.
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Old 06-24-2013, 11:54 AM   #9
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Quote:
Originally Posted by tffsoldier View Post
My wife bought a new Rockwood 8311 while I am deployed. Her dad pulled the camper home with his truck and several times since then. My wife finally got the brake controller installed in my truck and decided that they would use my truck this weekend to pull the camper. However, when they went to hook it up, the safety chains and 7 pin connector were too short. I have a 2010 F-150 with factory tow package. She is in a panic that this will be a pain to fix. Any body have any easy fixes for these problems?
I did a little research on-line and found the extension cables for the electrical connection. However, I am a bit lost with the safety chains. Can the existing chains be removed for the camper and longer ones added? Is it easier to try to find the connectors and add to the chain? Any easy ideas would be greatly appreciated.
Also, is this something that is "common"? Should I be contacting the dealer to have them fix this? Is it even their issue? The dealer is about 3 hours away, so taking the camper there is not really an option
My chains were also too short. The chains could not be removed from the frame (at the attachment point). I ended up lengthening the chains by using a quick link with 2 or 3 links of new chain. The end of the safety chains bolted to the hook, so I could separate the hook from the main length of chain. The main problem for me was locating a new piece of chain and quick links with a high enough rating to match or exceed the safety chains. I ended up getting the quick link and new chain from a marine supply store!
Can post a picture of my chains if this solution is not clear.

PS: I'm surprised the electrical connection did not reach. Usually lots of excess cable. Depending on the brand of WDH, yes the safety chains can be too short.
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Old 06-24-2013, 12:17 PM   #10
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Originally Posted by tffsoldier View Post
Yeah..yeah...yeah...I didn't post on here for the weight police. If you notice the title of my post it has nothing to do with weight. I know that the camper is maxing my truck but it is within its capabilites. I did a ton of research on this. So, no more weight police please.
Thanks so far for the ideas and the kit. That should give my wife some piece of mind knowing that there is an easy fix out there. Any additional ideas are appreciated.
Seems like you get 'em whether you want 'em or not.
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