No need, I've been looking at a close friend's. He's had his for 2 years and it looks just as new as the day he bought it. All the reviews I've read have been positive. You're the 1st person to state otherwise.
By all means, not doubting your experience...simply stating that I'm pretty sold on getting one.
They've got a couple different kinds so I'm just deciding between the $700 version or the $900 version at this point. I'll probably opt for the cheaper as I've found them new on eBay and Amazon for ~$650. I can get the OEM trailer break controller with the $200 I'll be saving.
2009 Jaguar XF Premium
2011 Kawasaki ZX10-R - Akrapovic EVO, BMC, ECU reflash, SS Brakelines, & Blockoff plates
2011 Ram 1500 Laramie - Crew, Rambox
2012 Harley Davidson Street Glide CVO - V&H HO's & PC-V