Originally Posted by dustman_stx
You REALLY need to check out RVWholesalers if you think Couch's is the best place to go. I've yet to see anyone beat RVW's price, plus I don't think Couch's has the nationwide service network like RVW does. I've never met the guys at Couch's, but I have met many of the good folks at RVW and there is NO way Couch's has better people working for them. If you'll search the forums you'll see many instances where David Durnell, the owner of RVW, has stepped in and worked with customers to make sure they are always taken care of. Don't' think you can say that for Couch's.
Actually, from what you're describing it sounds JUST like Couch. The two people on the Ford Truck forum who referred me to Couch said that Jeff Couch actually greeted them at the dealership just to make sure they were having a great experience and to shake their hand to thank them for their purchase. Couch does in deed have a Nationwide warranty network as well as faciliates the warranty and claim portion for their customers. So you call them first, they will set everything up for you. It's actually also outlined on their website.
When I contacted Couch, my sales person (Brian Combs) was EXTREMELY friendly, helpful, and listened VERY well to all my concerns and questions. he provided outstanding support during and well after my sale. This is a testamony to their customer service as he was not the person my fellow Ford-Truck members had told me to ask for. That, to me, indicates a high level of customer service throughout the dealership.
There was NO pressure for me to buy anything. It was purely information that was given to me IF I chose to buy from them.
So here was our deal.
MSRP for our 308BHS Vibe was $37,900
Local Dealers (within 300 miles of me):$31,000 (Including Freight and liftime warranty) + $2000 Tax
Total if purchased locally: $33,000
Couch Price: $22,200 + $1220 Delivery + $399 Hitch + $1600 Tax
Total from Couch: $25,419
Savings of $7581.00
Yeah, that's a good deal!
I highly recommend Couch RV Nation (Though I have also heard great things about RVWholesalers, I just didn't buy from them)