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Old 09-21-2015, 04:10 PM   #11
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Location: Long Island (Nassau County), NY
Posts: 4,197
Welcome to the Forums and congrats on your new Charleston!! Hope you have many fun, memorable and trouble free trips with it!! Glad to see that you are enjoying your new coach.

Tom and Margaret
2014 Berkshire 390bh-60

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Old 09-25-2015, 01:27 PM   #12
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I bought a 435 RB in May of this year. Many more and big issue problems than I expected. It will go back to the factory in Nov. One fuel fill leaked like crazy when filling, the other fill is kinked and fills super slow. Coach is out of alinement and pulls to the Rt. Shower has developed cracks and will need replacement. Generator stopped and required new control board. Prior to that the transfer switch failed. Door awning failed. Kitchen backsplash separated. Big slide alignment problem, bottom of slide was missing the gasket. Bottom of slide dug in to side of coach and will need body work and paint. Two of the TV's have never worked with the satalite. Ceramic floor came with a lot of grout and glew on it. Broken tail light reflector. Mid bath fan does not work. Couch air mattress leaked.
Some of these issues may sound minor but it makes me wonder how it ever left the factory. Where is the quality control?
With all that said and assuming after the unit goes back to the factory everything gets fixed I will love this coach more than I do now. You do want ten tag axel, very stable in winds. We love the standard features.
Make sure you go over everything in detail witch is hard to do while buying but insist on it. Good luck!

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Old 09-25-2015, 02:03 PM   #13
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Join Date: Jan 2015
Location: NJ
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Funny coincidence as we are currently on the road heading to the factory in our 2015 430RB. Our refrigerator needs to be replaced ( No fault of Forest river, dealer fault...long story...) The big slide needs some adjustments, scratching and cracking the floor tile. Generator slide misaligned. The couch air mattress also leaks. We have a list of items, some very minor and some much bigger. Mike at customer service has assured us everything will be repaired/replaced while at the factory. Yes, all of this is a bit frustrating. However, given the chance we would buy this unit again. It fits our needs and wants, its super comfortable and very easy to drive. I'm not sure there is a better value out there for the money. We just spent two days at the Hersey RV show and could not find anything in the 240-300K range that we liked better.
I will post an update after we leave the factory. Stay tuned!
Bob and Veronica

2015 Forest River Charleston 430 RB
2014 Honda CRV

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Old 09-25-2015, 03:07 PM   #14
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Location: West Michigan/Fort Myers
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Harley I was at the factory this week having work done in my Berkshire. Warren and Chris along with another guy I'm sorry to say I forgot his name did a wonderful job getting us all fixed up and ready to head for Florida. I believe you will be impressed with the work. I couldn't be happier.
Phil and Dianna
2011 Berkshire 390 RB
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Old 09-26-2015, 12:38 PM   #15
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Join Date: May 2011
Location: LaGrange,Ga
Posts: 248
We bought our 430RB. Past July , for the fellow looking, all motorhomes are custom made, every nut, bolt an screw were installed by hand.Having said that they are inherently a problem in progress, if you spend 100k or a mil. Problems are much the same.
Think what's important is the manufacturer is willing to make it right, scary part is who's going to fix it after one year warranty. Entegra has a two year warranty which would really have been nice .
So with ours, washer/ dryer did not have hold down brackets at feet, shower door leaks water at bottom even after dealer tried to adjust three times. Kitchen slide outside underneath , has a metal plate for rollers to roll on, why one an not four I don't know. Contacted FR an they sent me the plates, an brackets for W/D . Don't like King dome pretty much worhless as far as direct tv HD goes but I knew that. All Thor MH come with a winegard trav'l . Just saying. Then there's the girard tankless. Water heater. Lol. I can hear the owners shaking there heads from here. Extremely disappointed in that .. We have learned more, It does work different than what you would think an once you understand that you can dial it in pretty good, I read a post somewhere there's a Generation 3 out there but don't know that to be true . We went from a FR Georgetown to this tag. We like it, just wish MH had some quality control. No complaints with FR they have never let us down, but to this point we have had no major problems. It's all part of the adventure. So pack your tool box, throw in there a good sense of humor, an roll on.
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Old 09-27-2015, 09:32 AM   #16
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Join Date: Feb 2013
Location: Tennessee
Posts: 409
We purchased 2013 Berkshire 390RB from Lazydays in Feb of 2013. We have 15000 miles on it now and have camped plenty of nights. We had some start up issues and a big learning curve. It is our first and last MH. Last because we like it so much and really could never afford another. When at Lazydays we looked at all the makes: Tiffin, Fleetwood, Winnebago and others but just kept gravitating back to the Berkshire. The rear bath really suits us and the 40 ft length is perfect. I do all the routine maintenance and would shutter at the thought of trying to keep up with whatever has to be done on a tag axle.

I'm sure that they all have their share of issues that have to be worked out but it would be hard for me to believe anyone does better than Forest River at making things right. Ours has been back to the factory once at Elkhart and to Freightliner in Gaffney.

You'll enjoy whatever you decide on if its a Forest River MH and hope you have many safe and enjoyable experiences.

2013 Berkshire 390RB-60
toad - 2002 Jeep Wrangler Sport
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Old 09-30-2015, 12:00 PM   #17
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Join Date: Jan 2015
Location: NJ
Posts: 12
An update to our repair trip to the factory. The original plan consisted of us dropping off the coach first thing on Monday morning and picking it up on Friday. After Mike B. in customer service went through the list of issues, he felt this would take 2 least. This delay rippled through our travel plans, however we were pleased with Mike and the team for being honest with us as we had planned on waiting in the Elkhart area for 5 days....not 14+ days. To be fair our gripe list was fairly long, 44 items. Some small adjustments, but others involved replacing the refrigerator, water heater, numerous floor tiles and paint work to the end cap. We understand these things take time.
Mike B., the customer service rep we were dealing with, never made us feel rushed or that any of our issues weren't really important. He really took his time in documenting each gripe so the techs would understand what was wrong. After all was documented, Mike took time out of his day to give us a tour of the factory. Very interesting seeing an assembly line with no robots, just technicians hand building motor coaches.
We feel very confident the factory will clear the list of gripes. Very unfortunate our dealer couldn't handle this, but that is another MUCH longer post!
Bob and Veronica

2015 Forest River Charleston 430 RB
2014 Honda CRV

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Old 10-06-2015, 08:27 PM   #18
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Join Date: Oct 2015
Posts: 3
2013 charleston 430bh

We have loved our Charleston! I have owned two 40 ft monaco diplomats previously and this motorhome far supersedes the previous ones.

My kids have loved the bunkbeds with their own DVDs and the fact that they can lay in them during travel is an added bonus!

The cabinets are very nice and the floors are as well.

We had a couple of minor issues such as one of the sleep number air chambers with a slow leak that was repaired as well asOne of the leveling jacks foot pedestals fell off.....we didn't hit anything simple he got to a campground and noticed it was missing. We ordered a new one for $70 and it bolted right on

Other than that the satellite works fine.... We have dish network and get HD signal...... I absolutely love the 450hp! The tag axel has been a much smoother ride and easier to drive than my Monacos.

Overall very happy with it. I have three A/C units and would suggest that for summertime.

I am actually selling mine as we are building a home in Park City with my Dad so won't be using the Coach enough in the future.

2013 with 17k miles.

Anyway good luck in your search!

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