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Old 08-18-2015, 12:00 PM   #41
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I tried it once
step 1 go in authorize pump ( a US thing below the Wisconsin line)
step 2 pump gas
step 3 go back and show GS card
step 4 get told "we can't give the discount"
step 5 have counter person explain to you why " because YOU didn't show us the card BEFORE authorizing said pump"
step 6 look at counter person and ask for the procedure to get discount for next
time
step 7 told " no"
step 8 go to another gas station pay less WITHOUT discount
step 9 call GS and ask for written procedures for ALL benefits from GS so I don't have to do it by trial and error
step 10 give up and just have a drink!
Don
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Old 08-19-2015, 08:22 AM   #42
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We've had this happen more than once while on the road. I was told to contact Good Sam and they were even less helpful.


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Old 08-19-2015, 08:28 AM   #43
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Guys,
I am not sure why so many have problems.....we travel maybe not as much as everyone else, but Have Not Had Any Problems with Pilot or Flying J and GS.....
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Old 08-19-2015, 01:12 PM   #44
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Quote:
Originally Posted by plshilo View Post
Guys,
I am not sure why so many have problems.....we travel maybe not as much as everyone else, but Have Not Had Any Problems with Pilot or Flying J and GS.....
I do not have trouble now.. But I will say they did not do a good job to tell me how to use the card. Around here the loyalty card got swipped first then CC. The GS card was the other way around and gave no screen instructions so I had to email them to get the procedure. Now it is good as gold! I just read the last GS/ Trailer Life mag where they ran a FAQ for the GS / FJ CC and might do that for the 8 cents a gallon over the 3.
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Old 08-19-2015, 01:35 PM   #45
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That's what we did....got the charge card and it works great. Use it in the auto, RV or truck lanes. No going inside, etc. discount shows up as an adjust in the pump price when you select the fuel you want.
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Old 08-19-2015, 01:38 PM   #46
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Question for you then... Does it act as a fleet card at non FJ locations like the Sunocos and such? I had never used a truck lane until our last trip to OH (only second trip with diesel). We learned that you could not just swip a CC at the pump, had to go in prepay, leave the CC with the cashier, then go in and finish the payment after getting done fueling. Weird.
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Old 08-19-2015, 01:39 PM   #47
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I have no problem. I use my GS RV Plus Fuel Card for my diesel, and use my regular GS swipe and save to save my friend money for his gas.
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Old 08-19-2015, 01:42 PM   #48
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Never had a problem, swipe the card, enter the pin and check that the price dropped.
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Old 08-19-2015, 01:54 PM   #49
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doc73: Not sure, only used it at Pilot and Flying J. What I have is the Good Sam RVPlus card.
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Old 08-19-2015, 02:07 PM   #50
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Yeah, I was just curious if it would be treated as a fleet card at other stations. Thanks.
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