Reply
 
Thread Tools Display Modes
Old 06-20-2015, 08:54 PM   #1
Senior Member
 
benagi's Avatar
 
Join Date: Mar 2015
Location: Utah
Posts: 631
3171DS walk thru today, not good

Well here we go. We ordered our fully loaded 3171DS the end of March. It arrived here in SLC last Monday. We went in today to sign the papers and do a walk thru with the tech. First thing they said was, we are ready to do the walk thru but there is a problem with one of the slides. Sure enough, the passenger side slide had one of the motors die. They will be trouble shooting it Monday, since Sat. they work half days and too busy doing walk throughs with other customers for major repairs. They said if it is not a simple fix and they have to replace the motor it could be another week because they don't stock the motors, they have to order from Forest River. Also to top it off, we have a large rock chip in the windshield. May have to replace. Also, there is paint over spray on the mirrors and part of the windshield. A few other little things on our list but won't talk about for now. Will keep you posted when we are finally able to drive it home. Good luck to others ordering or buying a new motorhome.
__________________

__________________
1968 tent trailer
1985 Jamboree 23 ft
1997 Minnie Winnie 25 Ft
2016 Forester 3171DS (ordered March & arrived June 2015)
benagi is offline   Reply With Quote
Old 06-20-2015, 08:56 PM   #2
Moderator Emeritus
 
ColoradoRick's Avatar
 
Join Date: Oct 2014
Posts: 953
Oh no...sorry to hear that.

You didn't sign the final paperwork, yet, did you?
__________________

__________________
Rick & Karen
(Retired USAF, MSgt)
Monument, Colorado
6-year Travel Trailer RVers
2013 Forest River Rockwood Ultra-Lite 2904SS
2014 Toyota Tundra Maxcrew SR-5 TRD 4x4 (with Firestone airbags in the rear)
ColoradoRick is offline   Reply With Quote
Old 06-20-2015, 09:10 PM   #3
Senior Member
 
benagi's Avatar
 
Join Date: Mar 2015
Location: Utah
Posts: 631
Quote:
Originally Posted by ColoradoRick View Post
Oh no...sorry to hear that.

You didn't sign the final paperwork, yet, did you?
We were thinking about no signing but we are going to get it anyway regardless of problems. Won't have time the rest of the working week, if they do get it fixed by then. Was it a mistake? Time will tell.
__________________
1968 tent trailer
1985 Jamboree 23 ft
1997 Minnie Winnie 25 Ft
2016 Forester 3171DS (ordered March & arrived June 2015)
benagi is offline   Reply With Quote
Old 06-20-2015, 09:27 PM   #4
Site Team
 
Flybob's Avatar
 
Join Date: Oct 2014
Posts: 5,552
They will be much more motivated to order parts and fix it if they are waiting for their money. If they have your money, they have less motivation to expedite it.
__________________

2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 100W solar panels
Flybob is offline   Reply With Quote
Old 06-20-2015, 09:50 PM   #5
Senior Member
 
Join Date: Jul 2010
Location: Waynesville
Posts: 12,018
Quote:
Originally Posted by Flybob View Post
They will be much more motivated to order parts and fix it if they are waiting for their money. If they have your money, they have less motivation to expedite it.
Agree 100%! Youroo!!
__________________
youroo is offline   Reply With Quote
Old 06-20-2015, 09:52 PM   #6
Member
 
Join Date: Mar 2015
Posts: 64
Sorry to hear of your problems. I picked up my 3171 a month ago and used it for 10 days on the way home. The slides were what I was most concerned about. I only found 5 or 6 small problems that I could fix myself. The dealer has been more than happy to supply the parts I need. I hope you get yours fixed quickly and that I don't have slide problems.
__________________
caesar101 is offline   Reply With Quote
Old 06-20-2015, 10:10 PM   #7
Citrus County, Fl.
 
GL1800Rider's Avatar
 
Join Date: Apr 2014
Location: Hernando, Fl
Posts: 1,227
Ben, hopefully all this can be fixed. New windshield should have a lifetime warranty on it depending on who installs it. Like others have said, I would not sign the papers until it is repaired to your satisfaction. Also, I would try to camp near by in case there is anything that is discovered while you are using it.

The first one we were supposed to get had a lot of issues besides not having the window over the bed deleted and not adding the pull down black out shades. The paint had several scratches on a compartment door and there was a bad bubble just below it. There was some kind of white stuff all over the mirror and the outside tv and the stove cover was damaged. Fortunately the rep offered to build us another one which other than a shorted out gray tank sensor it is almost perfect
__________________
2016 Forester 3011DS
2017 Toyota Corolla SE toad
PREVIOUS: 2015 Flagstaff 832IKBS
99 Terry 31G
GL1800Rider is offline   Reply With Quote
Old 06-21-2015, 12:33 PM   #8
Senior Member
 
Join Date: May 2014
Location: Halifax Nova Scotia Canada
Posts: 571
If you do take delivery I would insist to keep a "HOLD BACK" of some percentage payable on repairs when completed to your satisfaction......10%..15%...25%.......they will fix pronto!!!!!
__________________
Jim in Halifax is offline   Reply With Quote
Old 06-21-2015, 01:00 PM   #9
Senior Member
 
Join Date: Feb 2015
Location: Lake Worth Florida
Posts: 152
I'm sorry to hear your troubles! I would not have signed the paperwork. Quality control will not improve until people stop accepting rigs with problems. Just my opinion
__________________
2015 274 RK LIMITED <'{{{{><
captainperry is offline   Reply With Quote
Old 06-21-2015, 04:22 PM   #10
Member
 
Join Date: Apr 2012
Posts: 88
I've got a little 2010 32 ft Puma TT I bought from an individual when it was about a year old. It's been fairly trouble free save the DVD player that never worked and a small place in the right corner of the front cap that popped that I had to fix. We've been toying with the idea of trading it for a new fifth wheel. Accordingly, I been perusing these sites for some insight on which brand was the best built and least trouble free for the money spent.
The more I read from these sites, the more I realize the question I should be asking is not which is the best built, but rather which is least sorry built and which you'll have the least number of problems with right out of the gate. One other question. Does anybody know when these companies are going to stop hiring part time, minimum wage folk for quality control? (or do they even have quality control?)
__________________

__________________
fvstringpicker is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 08:16 AM.