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Old 03-11-2015, 02:11 PM   #11
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So this little slot is empty?
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Old 03-11-2015, 02:41 PM   #12
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Yes I can send you a pic?
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Old 03-11-2015, 02:47 PM   #13
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email mjankowski@forestriverinc.com your VIN and dealer and contact info. No reason to string this out any further working through the dealer.
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Old 03-12-2015, 02:45 PM   #14
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Thank you for the replies from everyone. Turns out even though the box is labeled towel bar holder it seems to be the same brackets for the toilet paper holder so I have what I need there. And after checking all through the coach including the locations mentioned I still don't see the touch up paint. I will contact the dealer and see if they have them or can get them for me. Thanks again!
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Old 03-12-2015, 08:56 PM   #15
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Thanks...guys...my walk through check list just got a few more touch points.
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Old 04-17-2015, 05:41 AM   #16
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I contacted my dealer about the touch up paint and I was told that they contacted Forest River and they were told by Forest River that not all paint shops send touch up paint bottles but some do.

I was told that Forest River told the rep at the dealer that even though they aren't always provided that Forest River would cover the cost of the touch up paint bottles and all I have to do is go to an auto parts store and buy the bottles and submit my receipts.

Well the problem is the three auto parts stores I went to (all within a few miles of each other otherwise I wouldn't have checked so many), Auto Zone, Knechts and O'Reillys don't have touch up paint except for either generic colors or touch up kits.

Even though there were touch up kits they didn't match the codes I was provided and even then the kits are more than I need. I would like to have the little bottles that I saw in the unit at the lot when I was shopping and I would prefer they were sent directly from the paint factory so I get what it sounds like was supposed to be included.

I'll contact the dealer again and hopefully they will ask Forest River to have the touch up bottles sent from the paint shop. It seems like I'm getting two different stories and this has become more complicated than it has to be. It makes me wonder if the dealer even talked with Forest River since the information posted here from bclemens says it is included.

The reason I want the touch up paint so badly is because the rain gutter on the driver side wasn't painted well at all and is missing most of the silver paint that was painted on the right side.

I considered that it could have been scraped off during delivery but I don't see how that section could have been rubbed off without damaging the rest of the area and everything else with the paint looks good.
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Old 04-17-2015, 10:22 AM   #17
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1. I never thought about all paint shops providing touch up paint. I just know that I have been in units and seen the bottles. But I never look for them, so that info could be accurate that not all provide them. I will verify that and request that they all do in the future.
2. I believe there may be some "hazardous" shipping issues with paint. I know there are some states that we are not allowed to ship paint to. Will verify that as well.
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Old 04-17-2015, 10:44 AM   #18
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Thank you Brian, that's great information. I hadn't considered any hazardous material shipping restrictions but that makes sense.

Any information you can get is appreciated. I'm so thankful to have your answers and as many have said you are a large part as to why I purchased a Forest River motorhome. Thanks again.
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Old 04-17-2015, 11:04 AM   #19
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I guess that is correct, we do not ship paint. However they should be able to get the paint codes from the dealer.
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Old 04-23-2015, 04:45 PM   #20
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Mine came with the touch up paint but it had dried up in the container. Contacted FR and was referred to the shop that painted my coach. FR gave me the numbers to give to the painter and they sent me perfectly matched bottles of touch up paint. No Charge. : )
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