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Old 03-16-2015, 03:29 PM   #1
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Awning motor issue

Hello! We purchased our 2014 Forester 2251sle in January. It was previously owned by an uncle who bought it in Jan 2014 but barely used it before he suffered heart problems.
We recently had to take it to an RV service station in FL for several reasons, the biggest being the RV awning which died on us.
The service person told us that it was a motor issue and that they could not tell what kind of motor was in it so they would have to take it all apart. Once they found out what motor, then they would have to order the motor.
Is this true? Is there really no tracking on the awning motors? Is it normal for the motor to die within the year even with little use?
Also, since we've had it, the LED lights attached to it have never turned on... Not sure where they are supposed to, though.
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Old 03-16-2015, 03:34 PM   #2
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Hello! We purchased our 2014 Forester 2251sle in January. It was previously owned by an uncle who bought it in Jan 2014 but barely used it before he suffered heart problems.
We recently had to take it to an RV service station in FL for several reasons, the biggest being the RV awning which died on us.
The service person told us that it was a motor issue and that they could not tell what kind of motor was in it so they would have to take it all apart. Once they found out what motor, then they would have to order the motor.
Is this true? Is there really no tracking on the awning motors? Is it normal for the motor to die within the year even with little use?
Also, since we've had it, the LED lights attached to it have never turned on... Not sure where they are supposed to, though.
If it is an A&E/Dometic, he's blowing smoke. They have been known to fail from 3 months to 6 yrs.
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Old 03-16-2015, 03:35 PM   #3
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So where and how do we fix/ get a new motor? It is a Dometic.
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Old 03-16-2015, 03:40 PM   #4
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So where and how do we fix/ get a new motor? It is a Dometic.
Factory or ebay. Dometic A E 9100 Power Patio Motor Tensioner Assembly 12V Awning Canopy White | eBay

I carry a new white one and a used black one. JIC.
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Old 03-17-2015, 10:38 PM   #5
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There was a recall on the 9100 awning which required a motor change. Call Dometic with serial number and check for a recall first. Dometic sent a repair to my house for the repair.


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Old 03-17-2015, 10:40 PM   #6
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Search this forum for recall for more info. It was a safety recall.


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Old 03-17-2015, 10:51 PM   #7
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There was a recall on the 9100 awning which required a motor change. Call Dometic with serial number and check for a recall first. Dometic sent a repair to my house for the repair.


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It was some of the very early 2014's that were affected...our tt was built in March 2013 as a 2014 model...so your 2014 Forester that your uncle bought in Jan 2014 might very well be included, and the motor replaced under that recall. You might have to unroll the awning manually, but there should be a serial # on the fabric right where it connects to the tube.

Good luck.
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Old 03-18-2015, 01:37 AM   #8
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Thank you! We will look into that.
So there is no way to find the serial # without manually unrolling the awning?
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Old 03-18-2015, 02:05 AM   #9
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Thank you! We will look into that.
So there is no way to find the serial # without manually unrolling the awning?
Correct.
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Old 03-18-2015, 06:25 AM   #10
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Maybe Clemons can look it up. I would think the vin number to FR would be able to supply the serial number. What say you Mr. Clemons?


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