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Old 08-13-2015, 08:01 PM   #1
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Camping World will no longer do Forest River warranty work

Called local Camping World to make an appointment to check out a slide problem.
Was first ask if it was warranty or customer paid. So I ask why and was told that new corporate policy was that CW would not do Forest River Warranty work unless you had bought the motorhome from them. I had had warranty work done there before and did not buy from them.
Well my one year warranty was up in June and now have a slide problem.
So told them it would be customer paid so they could make an appointment which was over a month from now to get it checked out.
So not sure if they are that busy or their way of punishing people that did not buy from them.
So it looks like CW will no longer be my first choice for anything for the motorhome.
Anybody else run in to this issue? Would hate to be on the road somewhere and not be able to get something fixed.
Seems like Forest River would not have dealers with that kind of mindset and would require to be a dealer they have to do any warranty work requested.
Allagante
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Old 08-13-2015, 08:08 PM   #2
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Camping World will no longer do Forest River warranty work

The fact they will not do warranty work on a trailer not bought from them is very common in the rv industry. Rv dealers are not like car dealers and they have no obligation to do warranty work on an rv not purchased from them.
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Old 08-13-2015, 08:32 PM   #3
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That's right Happy. Most dealers will tell you right up front..."if you don't buy it from us, we won't do warranty work on it". End quote

That's pretty sorry, but that's how it is.

Jayco might be the exception to that, but I'm not sure.
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Old 08-13-2015, 08:40 PM   #4
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If you had a Forest River RV would Good Sams sell you a RV extended warranty plan? Somewhere there would be a cross between FR and Camping World repair coverage. Will either give in for each other's repairs?
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Old 08-13-2015, 08:56 PM   #5
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You are witnessing the beginning of the end of a relationship between Camping World and Forest River.

Rumors abound.


Bruce
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Old 08-13-2015, 08:58 PM   #6
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Was trying to buy a new TT from a dealer in Amarillo that stated in their ads..."We'll beat any deal, anywhere!" Well they didn't beat the deal I got and instead of meeting the price for the trailer, I got..."Don't bring it here for service!" Needless to say... I didn't ever darken their doorway again... for any reason. That's about as poor as it can get in my opinion. This whole industry needs an overhaul. I wish I didn't love camping, sometimes. Lucky for me, I can fix about any of it myself.
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Old 08-13-2015, 09:27 PM   #7
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Before anything gets out of hand let me get the facts straight and I'll report back.
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Old 08-13-2015, 10:08 PM   #8
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Quote:
You are witnessing the beginning of the end of a relationship between Camping World and Forest River.
Rumors abound.
Bruce
I think you are witnessing something much bigger.

Have found out the hard way that the RV business and dealing with anyone in the RV business is like dealing with the mob, mafia, or our government. Everyone last one of you making RVs or being a dealer should be darned ashamed of yourself. Hardly an honest one in the bunch. JMHO but I can prove it starting with my dealer in the Triad NC. .

As many have said before, this industry is ripe for a smart Japanese company to step in and blow the socks off the local boys. I'd be first in line as long as they put the door on the correct side of the trailer! Then again maybe that's the next frontier for Trump after he.....well.....
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Old 08-14-2015, 12:36 PM   #9
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It's amazing with the quality issues and repair service that ANYONE buys RV'S.
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Old 08-14-2015, 12:46 PM   #10
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Quote:
Originally Posted by Davidg View Post
That's right Happy. Most dealers will tell you right up front..."if you don't buy it from us, we won't do warranty work on it". End quote

That's pretty sorry, but that's how it is.

Jayco might be the exception to that, but I'm not sure.
I had several dealers tell me that when I was looking for current TT. My response was always. "Thank You then I am not interested in doing business here" and I left
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