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Old 05-29-2014, 10:22 AM   #1
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Disappointed in craftmanship of 2014 3051s

Just returned from a week long maiden voyage in my 3051S and am disappointed in some aspects of the craftmanship. First the big drawer under the bathroom sink the screws pulled out of the hinge. This is the one that has laundry bag attached but I unhooked it even before using because I thought it was a pain. So there was no added weight on door just normal opening and closing. Also we lost the screws out of the hinges on one of the closet doors. Then one of the handles pulled off of a kitchen drawer, what a pain! I understand that when attaching hinges to particle board you are limited to screw size, but come on it can't be so cost prohibitive to use a larger screw with some bite to it. Then when I retracted the stabilized it was really loud and rough, I looked under and the right rear stabilized seemed to be wet like a fluid leaked out. I guess they are hydraulic actuated and I think I lost a seal. That is not Forest River problem, it is a Bigfoot problem. Also I can not lock the rv with the door lock, only the tiny deadbolt, because it won't line up. I've seen others post about the door lock problem and I would hope that Forest River would read these and maybe make a change. I guess I am disappointed because I thought First River was different than the other companies and really made a quality product. I am not saying it is junk, I am sure the parts are no different then Winnebago or Coachman or other brands, I was thinking maybe they put some extra effort into the product. I can't believe that putting in some heavy duty hinges and larger screws is more expensive than paying a warranty claim. I mean spending an extra $75 for a quality hinge and screw makes the bottom line so high that the company can not make a profit or put the price of the rv so high no one would buy them? I know this sounds bad but I DO REALLY LOVE MY 3051S and think it will give me years of enjoyment I hope so because we are going fulltime as soon as our house sells, hopefully this month and I really hope that these little problems are not a sign of larger problems down the line, because I LOVE MY 3051S and it would crush me if it turns out to be a lemon. Also I want to make some Mods to the unit like removing the jack knife sofa and dinette and putting in 2 recliners. If anyone has removed the dinette on a 3051S I would love to hear how you removed it and what is under the dinette, ie is there carpet or just plywood.

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Old 05-29-2014, 04:37 PM   #2
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As always we hate to hear anything that doesn't work according to plan. I will make a few clarifications...please don't take these as excuses, simply trying to shed a little light on "the other side".
1. None of the hinge screws should be going into particle board. The drawers faces are all solid wood with a plywood drawer frame behind them. The hamper door in the bathroom gets screwed into a lumber core style. This means it is a solid wood core with a veneer front and back. Again, no particle board. These guys are all using air powered screw guns. They are driving large screws and small screws and it is a fine line between snug and stripped. I wish they were all hand tightened...I agree, though, that large hamper door could probably use some larger hinge screws.

2. Door locks. We are using new Tri-mark locks. I don't think this is the issue maybe you read about earlier. The goal is to get a really tight seal on the door, otherwise we get air noise. So you have to make sure the door is all the way closed before engaging the lock. It may latch...but you really need to push on it to make sure it is fully seated. If that ends up not being the case, that is really a minor adjustment and one that the dealer should have done after the unit was driven there. We allow for door and drawer adjustments. In the end, you are transporting a house and a small amount of settling is bound to occur. That is why we rely on a good dealer PDI.

3. Under the jack knife sofa will be a carpeted slide floor. It is aluminum framed with a plywood surface (under the carpet). If you remove the front kick plate of the sofa you will see what is in there. The floor is not really deep enough for regular recliners. I do have a prototype coming down the line now with "notched recliners" (they are notched for the slide floor so your feet sit on the main floor). I will post on here once we see the results.

I appreciate the feedback and want to personally thank you for putting your faith in Forest River.
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Old 05-29-2014, 06:25 PM   #3
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And to you Mr. Clemens Thank you. Like I said I am in love with the unit and it's always the little things that come up. You are right we are pulling a house that vibrates moves and shakes so things will come out. It when I open the hamper drawer and it falls off and I look and see the hinge off and 2 tiny maybe 3/8 th inch woods crews laying on floor and I say, 'really they put the drawer on with these???. BUT they are the screws that come with that size hinge so that's what gets put on. Like you said maybe they will look at a larger hinge that comes with larger srews. I am not going to put a warranty claim in for it, what I am going to do is buy one size up screw dip it liquid nail and install. By increasing one size I do not reuse same hole and dipping it in liquid nail will ensure it will not come out again. Will do same for closet drawer and will keep a handful of screws around will the liquid nail if any others come loose.
I also agree that when putting in screws that small with power tools it is really hard to not over tighten and slightly strip the wood which will cause the screw to back out in the future.
Also I am disabled with bad back and to get relief and good sleep I need to be in an incline, at home adjustable bed and lift chair. I was hoping some angle pillows would be good in the bed but I just need a little more so what we have been doing is dragging in my adjustable camping lounger and setting up between sofa and dinette. This works great but is a real pain because it takes up all the space. That's is when last week sitting in unit we thought if we removed both the dinette and sofa and put a recliner on both sides then I could have one for rest and she would be able to sit in other and watch TV or relax. We could add side tables. And since only the 2 of us we don't need dinette and it would give move space and make it look bigger. Questions
1 I see carpet under sofa but what about under dinette since this is on the slider side?
2 I am guessing to contact my dealer about the stabilizer issue not Bigfoot manufacturing.


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Old 05-30-2014, 09:24 AM   #4
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1. I'll have to check on that. I think that is carpeted as well...if you open one of the big drawers you can see in there.
2. your call there. Bigfoot can direct you to any dealer. Or your dealer will work it through them.

This is the recliner that we're working on. Not quite there yet.
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Old 05-30-2014, 11:36 AM   #5
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Wow looks nice that would be perfect for me. Hope they come out soon.

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Old 05-30-2014, 09:12 PM   #6
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Brian when is this dual recliner going to be available and where? It looks great !

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Old 05-31-2014, 10:25 AM   #7
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Me to. My sunseeker jack knife sofa is the most uncomfortable thing I have ever sat on.
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Old 05-31-2014, 08:33 PM   #8
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My 3071 is my second rv. My first was a coachmen. I was so impressed with the quality of the 3071 forest river over the coachmen. We had so many problems and the coachmen was a 2013. Just little things that didn't work and had to go back to the shop many times. I was expecting the same with forest river but we have not had any warranty problems. Sorry to hear about your issues. Maybe you got a bad build.
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Old 06-01-2014, 03:29 PM   #9
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Quote:
Originally Posted by Fozzy View Post
Me to. My sunseeker jack knife sofa is the most uncomfortable thing I have ever sat on.
You outa try sleeping on one..
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Old 06-01-2014, 09:24 PM   #10
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I want a recliner for my 2013 3051s. Put me on your list
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