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Old 01-26-2013, 05:08 PM   #1
Senior Member
Join Date: Sep 2011
Posts: 196
Thumbs up Factory Support

I wanted to personally thank B. Clemen's for all the times he has answered questions for myself and others. In addition, he frequently reaches out to owners via PM to assist in issues or questions. Recently I discovered a few of my plastic drawer latches had fractured (likely due to my own use in extreme cold weather).

Today a handful of replacement latches appeared at my door. Top shelf service from FR & Mr. Clemen's isn't unexpected, but very much appreciated!

Cheer's to you Mr. Clemen's for all you do!

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Old 01-27-2013, 10:37 AM   #2
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Join Date: Aug 2010
Location: east tn.
Posts: 408
i have experience similar care on my gtown we are in our 3rd season of loving it and FR still takes care of issues that i am sure many manufacturers would say " yea its a defect,but your warranty has expired" when my present rig wears out oor my needs change it WILL be another forest river product
"berkshire" has a nice sound to it

liven life in east TN and wherever my
2011georgetown280ve, and
2016 fordexplorer and hemi RAM
take us
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Old 01-28-2013, 02:35 PM   #3
Join Date: Aug 2012
Posts: 43
My wife and I will be ordering a new Sunseeker in Feb.and it's people like bclemens and Herk that make me feel better about my choice of an rv.It's nice to know there are factory reps and others on this site that are willing to help out and it's much appreciated.
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