I thought I should post an update on my original post so all of you that were nice enough to respond to my original query will know what has happened.
After several months and more rounds of discussions with Camping World, Forest River and Lippert we now have a slide that does move much more smoothly and sync'd from front to back. That is a very big improvement from how it was in the beginning. This improvement was accomplished by doing a full synchronization of the slide as directed by Lippert and shown in the videos attached in an earlier response.
The drifting in and out of the slide seems to have been resolved after changing the lower front motor on the slide that was evidently over-amping and resulting in not closing all the way. This does not seem to be a problem anymore.
There is only one issue left that no one can seem to identify the root cause of the issue. When I extend the slide, I press the slide switch one time and it extends perfectly. In order to retract the slide, it requires me pressing the switch twice. The first time I press the switch there is no response, as soon as I press the switch the second time the slide comes in. This happens whether I am plugged into shore power, running the generator or running off of batteries. Originally Forest River told me that was indicative of a low voltage situation. Both batteries were tested as directed by Forest River in and are excellent condition so we have ruled those out. Camping World is going to replace the slide switch but the wrong switch was sent the first time so the wait goes on.
I have also reached out to Lippert via their website twice asking them for help troubleshooting the problem. Both times I have received no response, I guess once you buy the unit, Lippert doesn't feel compelled to respond to its customer base.
It seems to me that Camping World is set up to only replace parts and they are not really capable of doing any true troubleshooting to resolve problems.
If any of you have any ideas on the retracting problem I would welcome the help and or ideas. Thanks in advance for all your responses an time.