I have a 2014 and have had issues more than a few times with getting the slide to move out. I had the slide serviced in May after having to push the cabinets to "assist" the slide. Upon inspection of the slide, the top track at the front of the slide has wear marks.
It appears that the frame which houses the motor is not in alignment with the slide. It is tight at the bottom but is 1/2" out at the top. In fact, the rubber wipe doesn't even make contact at the top. I'm guessing that the teeth on the motor aren't seating in the top track and that is why the track is getting torn up. Clearly a manufacturing defect. We'll see what happens when I call on Monday. Stay tuned.
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