Originally Posted by lolasmom
The green light is on under furnace, but the cover does not show heat pump. The paperwork says 34-1635.
The web sites shows two stats, 1 is for a non heat pump, just as your picture shows. The heat pump stat shows the same as the one shown by Iggy above. Either you had the wrong stat installed or it is not a heat pump or the wrong cover was put on the sub-base. I would think that you are not just missing the word heat pump on the stat. Also I can not find that part # 34-1635..
Apoint to make is that a lot of manufacturer use the same base but do not hook up the extra wires. Who knows what happened at the dealer, they might have been missing the cover and just put on a AC, furnace only cover off another unit before delv.