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Old 11-12-2018, 10:15 AM   #1
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Join Date: Oct 2018
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Jensen Surrond sound

We have a 2018 3011DS, with a Jensen surrond sound radio and DVD player.
There is a Jensen app for the unit, however it has only worked one time. Now it wonít connect with the app.
We have deleted the app and re installed, and it still wonít connect.
Does anyone know of any suggestions?

Thank You;

Brian French
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Old 11-12-2018, 10:37 AM   #2
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I have a 2016 3011, (unit above the door) You need to delete the device in both the radio and phone by setting and repair. Check the manual how to delete the device from the radio
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Old 11-12-2018, 10:42 AM   #3
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Thank You.
So.....do I reinstall the app and try to pair after?

Thank You;

Brian French
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