As RV Masters is quite a distance from our home, we called Steve's RV in Lacombe to see if they could fix our coach. He said they could, so brought it by for an estimate. Our insurance adjuster mentioned that they used to have a preferred network of shops, but discontinued the network due to a shortage of RV repair shops in this area. He did say that RV Masters was a member of the network when they had it.
Steve's has ordered the parts and we are waiting for parts to come in.
Sorry I couldn't be of more help. Good luck! If you do use RV Masters, please post on this forum. Thanks