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Old 06-12-2019, 11:44 PM   #1
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Location: Minnesota
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OneControl touchpad issue

Ive been searching for these symptoms for a while and came up with nothing like this, I have a 2018 3011dS, and the main touchscreen will not respond when touching the pad, the Bedroom touchscreen is OK, and my phone / Ipad work fine.. The other items on the screen also work, but the main top item for the systems doesn't respond when touching. Now if I go into my phone and operate it, and then go back to the touchscreen it will be on that screen, Like Awning or slides etc. but if I go up a level from there I loose the access again. I talked to my Dealer and they ran me through some troubleshooting, battery disconnect, and reset the pad, and even disconnect the cable. I think it's a pad going bad, They want me to bring it in, but I think I should be able to replace the touch screen and test it. Anyone else experience this ?? What was the resolution.

Thanks, Jack
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2018 Forester 3011DS
2011 Rockwood 8285WS (The Mobile Cabin) traded
2004 F350 SuperCab 6.0TD DRW (Mr. Duals) sold
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Old 06-13-2019, 06:44 AM   #2
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Call Lippert direct. 574-537-8900. Many times they will handle the problem direct, especially if it’s still under warranty.
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Old 06-15-2019, 07:08 PM   #3
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agree with emm-dee, Lippert replaced our and the new one works fine.
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Old 06-17-2019, 12:53 AM   #4
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Smile

I opened up a support call with them, thanks all.
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Jack & Kim Blaydes

2018 Forester 3011DS
2011 Rockwood 8285WS (The Mobile Cabin) traded
2004 F350 SuperCab 6.0TD DRW (Mr. Duals) sold
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