Reply
 
Thread Tools Display Modes
Old 04-19-2018, 01:43 PM   #1
Junior Member
 
Join Date: Oct 2017
Posts: 5
Passenger side window, how to unlock child lock

We have a 2017 Forester 2401W. The passenger side window can only be operated from the driver's side controls. I'm pretty sure this is some sort of a child protection lock but my husband I cannot figure out how to unlock it. There are no obvious buttons, we called the service department they don't know either. We checked the manual and the manual is basically for a sprinter van not a motor coach so that was no help either. Any ideas?
__________________

RnRSharp is offline   Reply With Quote
Old 04-19-2018, 03:16 PM   #2
Senior Member
 
cavie's Avatar
 
Join Date: Apr 2016
Location: Port Charlotte Fl
Posts: 1,783
Quote:
Originally Posted by RnRSharp View Post
We have a 2017 Forester 2401W. The passenger side window can only be operated from the driver's side controls. I'm pretty sure this is some sort of a child protection lock but my husband I cannot figure out how to unlock it. There are no obvious buttons, we called the service department they don't know either. We checked the manual and the manual is basically for a sprinter van not a motor coach so that was no help either. Any ideas?
Should be a window lock button on the driver door armrest. I fought that with my new GMC Canyon for a month before I figured it out.
__________________

__________________
2002 27rk Wildcat 5er.
Port Charlotte Fl/Hinsdale Ma
Newley Retired.
cavie is online now   Reply With Quote
Old 04-19-2018, 05:36 PM   #3
Former Full Timer
 
Duckogram's Avatar
 
Join Date: Mar 2013
Location: Naples
Posts: 1,500
You can try the reset procedure from the owners manual;
“You must reset the side windows if there hasbeen a malfunction or an interruption in the volt-age supply.XTurn the key to position 2 in the ignition lock.XPull the two power window switches and holdfor approximately 1 second after closing theside window.”
__________________
🦆 2018 GTS 2800QSF 🦆 The Adventure Continues
Pursuit 27KB - RIP - Killed by Irma
Cedar Creek 36CKTS - Retired in Titusville
Designer Legacy 3590RLTS - At the Lake
Bullet 215RBS - Went to a good home in KS
Duckogram is online now   Reply With Quote
Old 04-21-2018, 10:51 AM   #4
Junior Member
 
Join Date: Oct 2017
Posts: 5
Quote:
Originally Posted by RnRSharp View Post
We have a 2017 Forester 2401W. The passenger side window can only be operated from the driver's side controls. I'm pretty sure this is some sort of a child protection lock but my husband I cannot figure out how to unlock it. There are no obvious buttons, we called the service department they don't know either. We checked the manual and the manual is basically for a sprinter van not a motor coach so that was no help either. Any ideas?
Here is a picture of the driver side door. See there aren't any buttons to lock and unlock it for child protection.Click image for larger version

Name:	20180421_084901.jpeg
Views:	62
Size:	63.4 KB
ID:	169029
RnRSharp is offline   Reply With Quote
Old 04-21-2018, 11:33 AM   #5
Junior Member
 
Join Date: Oct 2017
Posts: 5
I tried that it didn't work. I finally got a hold of the dealership and they said that they think it's a loose wire or a motor problem on the passenger side window and that I need to call Mercedes that they don't do the chassis
RnRSharp is offline   Reply With Quote
Old 04-21-2018, 11:34 AM   #6
Junior Member
 
Join Date: Oct 2017
Posts: 5
I'm pretty disappointed that it took 4 calls on my part and 6 weeks to finally found out that there isn't a child lock and that the dealer doesn't work on the chassis of the Sprinter that we have to go to another dealership bummer
RnRSharp is offline   Reply With Quote
Old 04-22-2018, 08:48 AM   #7
Senior Member
 
Wolverine 1945's Avatar
 
Join Date: Jul 2014
Location: SouthWest Michigan
Posts: 4,441
Quote:
Originally Posted by RnRSharp View Post
I'm pretty disappointed that it took 4 calls on my part and 6 weeks to finally found out that there isn't a child lock and that the dealer doesn't work on the chassis of the Sprinter that we have to go to another dealership bummer
Thanks for your re-post !!!
I was going to suggest you open the door,,,
and look for a switch on the door frame ???

Wolverine 1945 is offline   Reply With Quote
Old 04-22-2018, 09:07 AM   #8
Senior Member
 
cavie's Avatar
 
Join Date: Apr 2016
Location: Port Charlotte Fl
Posts: 1,783
look in the center lower part of the dash. That is where the sliding and rear childproof door locks are.
__________________
2002 27rk Wildcat 5er.
Port Charlotte Fl/Hinsdale Ma
Newley Retired.
cavie is online now   Reply With Quote
Old 04-24-2018, 12:31 AM   #9
Junior Member
 
myclmac's Avatar
 
Join Date: Nov 2015
Posts: 27
You probably have a window motor or switch problem. There is no child safety lockout as you would on your passenger cars rear doors. This is a MBZ issue that should be covered under your chassis warranty through MBZ, which is longer than the 1 year on the coach. Contact any MBZ dealer and see if they work on Sprinters, not all dealers do but they can recommend a Sprinter dealer to you. You may have to go to a Freightliner dealer which also cover the Sprinter warranty.
__________________

myclmac is offline   Reply With Quote
Reply

Tags
lock, window

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:59 PM.