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Old 10-27-2014, 03:48 PM   #11
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rapiniii haven't had problems with slide topper (yet) but your other issue sounds like what I have going on now. Good luck with yours
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Old 10-27-2014, 06:12 PM   #12
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rapiniii haven't had problems with slide topper (yet) but your other issue sounds like what I have going on now. Good luck with yours
Some of these problems could be prevented with a little Loc-tite.
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Old 10-27-2014, 08:03 PM   #13
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PM me your VIN. I'll have someone get in touch with you.
Now that's what you call customer service!
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Old 10-27-2014, 08:17 PM   #14
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I agree I think FR will help. Heck if they want I will change my intinerary and stop by factory on way back to Pittsburgh and let them see it first hand. I wonder if they have really seen this or just getting info from dealers. It is weird that others are having same problem. But I think Mr. CLEMENS will bulldog through this and find out why it is happening so much.
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Old 10-27-2014, 08:22 PM   #15
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Sent you a PM. If we could fit you in, I think stopping by the factory would be great. I can't speak for the warranty guys across the street and their schedule, but I would mention that when you talk to them.
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Old 10-27-2014, 08:41 PM   #16
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Not making excuses for FR, but at least they are responsive to problems. A big shout out to Mike Jankowski, Class C rep.
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Old 10-27-2014, 09:03 PM   #17
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Its refreshing to see a company step up to a problem that seems to be developing.Hope this works out for all!!
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Old 10-28-2014, 09:14 PM   #18
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Both my slide toppers had improperly installed anti-sail limiters. Basically they should have 2 screws but only had one and they were not positioned correctly. Fortunately I caught it before they jammed up and damaged anything. You can check them out pretty easily as they should point near straight up when installed properly.
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Old 10-28-2014, 09:18 PM   #19
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ATVer any chance you can post a pic? not sure what to look for.
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Old 10-30-2014, 09:19 AM   #20
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Hi all a little update. Mr Clemens has come through, travis from eastern warranties called me and said that FR will make repairs under warranty for me since I am just barely out of warranty. They will be installing rivets to replace the metal screws. I asked if it was an alignment problem and issue with the super slides. He stated no just movement causes screws to back out. Man that is a relief.
Again thank you very much Mr. Clemens.
I am becoming more and more impressed with the Forest River company and their concern for customers.
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