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Old 08-18-2015, 02:51 PM   #51
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stickers-tried calling FR direct, was told by who ever I got to contact my dealer. Who'd you speak to?
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Old 08-18-2015, 07:01 PM   #52
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Sage, one thing I would recommend is to get a copy of the build sheet as soon as possible. You can gets these before they ship. Either the sales manager at your dealer or his contact at FR. Mine was emailed to me. When I got my build sheet and looked it over, we noticed part of the order was wrong and they were able to change it before it left the factory. Good luck.
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Old 08-18-2015, 07:42 PM   #53
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We visited the factory back in Elkhart Indiana when we were on vacation this last Spring. We went on a factory tour and our guide was Josh Cavet. He was a Factory Rep so I followed up with him on a few issues we had with the RV. I just called him at the Forest River-Forester office number. Don't know if he can help or not.

I also talked with the So Calif Forest River-Forester Factory Rep. His name was Jeremie Domiano. I did not keep his number. He lives in So.Calif. The Dealer actually referred him to me after I registered my complete frustration with them about the run around I was getting regarding my RV delivery date. The dealer originally told me the RV would be delivered in about 3 weeks. Jeremie was actually the one who gave me the straight scoop. No matter how much I complained, nothing seemed to speed up the process in the end. It took 9 weeks.

Our RV was already in the process of being built when we ordered it and we just assumed a generic build and customized it a little. If your RV was a from scratch custom build and not in the system when it was ordered it's not surprising that it would take 10-12 weeks to get it to So Calif.
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Old 08-19-2015, 12:39 AM   #54
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Spoke with So Cal Factory, not good!

I called the factory area rep for So Cal and he call me back with very bad news. Because of issues at the factory, my order has been pushed way, way, way back to a build date of Sept 22. That's 14 weeks after ordering before they even start building it. He says they can build it in 2 days then off to paint for 5+ days and then transit. I thought it took 2 weeks to build?
So now I am in a bind. The potential buyer for my Winnebago sold their trailer in hopes of getting my MH early next month. That was based on the last update that it was coming off line first week in September. Now it won't start until the end of September.
I have trips planned with family and friends that were made 5-6 months ago and I really want to go in September and October. Wonder if I we made the right choice. We like the floor plan and all the options but the forum tells horrible accounts of poor quality and fighting to get things repaired. I never had a problem with my Winnebago where I had to take it back to the dealer.
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Old 08-19-2015, 02:35 AM   #55
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Quote:
Originally Posted by Sagecoachdriver View Post
I called the factory area rep for So Cal and he call me back with very bad news. Because of issues at the factory, my order has been pushed way, way, way back to a build date of Sept 22. That's 14 weeks after ordering before they even start building it. He says they can build it in 2 days then off to paint for 5+ days and then transit. I thought it took 2 weeks to build?
So now I am in a bind. The potential buyer for my Winnebago sold their trailer in hopes of getting my MH early next month. That was based on the last update that it was coming off line first week in September. Now it won't start until the end of September.
I have trips planned with family and friends that were made 5-6 months ago and I really want to go in September and October. Wonder if I we made the right choice. We like the floor plan and all the options but the forum tells horrible accounts of poor quality and fighting to get things repaired. I never had a problem with my Winnebago where I had to take it back to the dealer.
Another option is renting a rv for those planned trips while you are waiting for your build. That way the everyone is a happy camper.
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Old 08-19-2015, 11:02 AM   #56
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"issues at the factory" means someone messed up getting your order processed properly. The Factory should make things right and get your build in right away. I'm sure a lot of the builds are for dealer stock and can be bumped back a day or so to get your unit completed as promised. Come on REPS...lets get Sage his motorhome.
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Old 08-19-2015, 11:45 AM   #57
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YES! Lynch the factory!!!!!

No, it does not mean someone messed up the order. It means dues to some specific part issue/shortages several models were bumped back while others were moved up. They can't run that particular model until those issues get worked out and so instead of building them to sit, they move up others that can be completed. Unfortunate, but out of their control. Some buyers will be getting their units early.
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Old 08-19-2015, 12:34 PM   #58
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YES! Lynch the factory AND the REPS!!!!!
Someone should have told Sage that there was an issue. He has been on the forum asking questions about his coach for about 9 weeks now. He has asked the reps numerous times about his build / expected delivery / etc. SOMEONE from the factory should of contacted Sage when the issue started that his build would delayed.
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Old 08-19-2015, 01:19 PM   #59
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Unfortunately it's not that simple. First off the factory never gives a guaranteed delivery date. We quote ranges. We also have no way of knowing what conversation the dealer had with the retail customer. So while Sage can hop on here and request an offline date, we have no way of knowing if it's early or late. Again we quote ranges because things like this happen. Some dealers put retail names on some do not. So if 90 units are bumped a week should we call every dealer and let them know just in case it is retail sold? It would still be within the range we quoted? So far, to my knowledge they have only been pushed back 2 weeks, so still within the date we would have gave.
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Old 08-19-2015, 03:08 PM   #60
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...just sayin...I was able to verify my coach was going online over two week prior. I was able to verify now that my coach has been built and is at the paint shop (every thing is on the original time frame when ordered). I believe that is awesome for a custom build. Maybe the real blame is the dealer / salesman as to why Sage was not informed of delay. My comments are about his many questions on the build to the forum and to Joshua Cavitt and never getting an answer. I feel very lucky to have DeMartini as my dealership as they have keep me informed and happy.
Jim
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