Not to mention, if you contacted your dealer, the dealer contacts their rep and in this instance it would have been the same rep. It's unfair to call out Josh in this situation...in reading over this thread he has responded every step of the way.
I'm not one to throw anyone under the bus...because I always believe the truth lies somewhere in the middle and I don't know the whole story. BUT. Same factory rep handles both dealers, both coaches are built out of the same factory. Only difference in this case is the dealer. So before someone starts playing the blame game, we should take a step back from the lynch mob. No one knows the whole story expect for the customer and the dealer. Did they wait to put the order in until they got confirmation of the specs from the customer? A deposit? I have no idea. Nor will I claim to know.
PLEASE do not send questions via Private Message, my inbox fills up too quickly. Post questions in the forum as a new thread so that other users can benefit from the answers. Use Private Messages for sensitive information only (VIN, Contact info or things you do not want the public to see).