Reply
 
Thread Tools Display Modes
Old 07-23-2018, 09:14 PM   #1
Junior Member
 
Join Date: Jul 2018
Posts: 9
Trekker cap

Two day old 2019 2291s Forester with 900 miles on and the front cabinets have come apart .Click image for larger version

Name:	IMG_0895.jpg
Views:	83
Size:	312.1 KB
ID:	181019bClick image for larger version

Name:	IMG_0895.jpg
Views:	83
Size:	312.1 KB
ID:	181019Click image for larger version

Name:	IMG_0890.jpg
Views:	74
Size:	271.2 KB
ID:	181020
__________________

Addicted is offline   Reply With Quote
Old 07-23-2018, 09:40 PM   #2
Senior Member
 
Duckogram's Avatar
 
Join Date: Mar 2013
Posts: 2,208
Looks like two pieces of trim were stapled into a gap. I’m thinking they don’t make many with Trekkers so they messed up a bit. I’m sure the dealer can fix that quickly.
Welcome to the FRF.
__________________

__________________
ILB ( | )
Duckogram is offline   Reply With Quote
Old 07-24-2018, 11:43 PM   #3
Senior Member
 
Kirk S's Avatar
 
Join Date: Jan 2017
Location: Savannah
Posts: 711
Welcome to the FRF.

It appears they didn't install using the earthquake method.

Just kidding, X2 on what Duckogram said.
__________________
Kirk
2017 Forester 3051S
Kirk S is offline   Reply With Quote
Old 07-25-2018, 02:44 PM   #4
Senior Member
 
RedLdr1's Avatar
 
Join Date: Oct 2014
Location: North Georgia
Posts: 1,787
Welcome to the forum.

I have the Trekker cap and after working on the cable TV system I can understand how that could happen... There is very little space on the passenger side. That's why FR put one of the access panel screws in the middle of the panel instead of the corner.

That doesn't excuse the poor workmanship, and lack of quality control, but as was said before it can be easy fixed.
__________________
Wayne and Christine
2020 Sunseeker MBS 2400Q Trekker Cap and Metallic Full Body Paint
2019 Ford Ranger Super Crew Lariat 4X4
RedLdr1 is offline   Reply With Quote
Old 09-05-2018, 09:10 AM   #5
Junior Member
 
Join Date: Jul 2018
Posts: 9
Update . Still not fixed . Selling dealer wants nothing do do with it . Contacted Forest River was givin a list of dealers to contact . Out of 20 only 1 would see us. After 4 hours was givin back our rv and told they would be in touch to schedule the repair . 16 days later they will not return our call . Called Forest River and all we get is voice mail and no returned calls .
We are always asked if we like our rv . The answer is yes. But I tell them I will never buy another one from Motor Home Specialists again ! And for Forest River there Customer Service needs a lot of improvement.
Since the original post our water heater has died and the battery isolated works backwards engaging with the engine off and disengaging with the engine running.
Addicted is offline   Reply With Quote
Old 09-05-2018, 09:19 AM   #6
Senior Member
 
RedLdr1's Avatar
 
Join Date: Oct 2014
Location: North Georgia
Posts: 1,787
If you aren't getting a response from FR to phone calls I suggest you start using email. Then you have a trail of who what and when...

Here is the Customer Service contact info for the Forester / Sunseeker division.
Service

Josh is on the road some so give him a couple days to respond.
__________________

__________________
Wayne and Christine
2020 Sunseeker MBS 2400Q Trekker Cap and Metallic Full Body Paint
2019 Ford Ranger Super Crew Lariat 4X4
RedLdr1 is offline   Reply With Quote
Reply

Tags
forester

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 07:29 PM.


×