Reply
 
Thread Tools Display Modes
Old 07-16-2013, 11:19 PM   #1
Junior Member
 
Join Date: Nov 2010
Posts: 2
when does Ford powertrain warranty starts ?

took my 2011 Forester River RV into Ford dealer for check engine light.
I bought it on Nov of 2010, I was informed by the dealer that my Ford powertrain warranty ran out on 7/5/13 (19 days ago). Ford came with 3 years / 36k miles warranty, so my warranty shouldn't ran out till November 2013. or did Forester bought the chassis from Ford on 7/5/10, that it starts its warranty then ?

thanks.
__________________

__________________
bellwilliam is offline   Reply With Quote
Old 07-17-2013, 09:20 AM   #2
Senior Member
 
Join Date: May 2013
Posts: 254
Ford Warranty

Bumper to Bumper is 3 years or 36,000 miles

Power-train is 5 years or 60,000 miles.

I believe all warranties start when the original owner takes delivery or the vehicle goes in Service as Ford describes it. The day it is driven off the RV Dealers Lot.

http://www.ford.com/trucks/superduty/2013/warranty/
__________________

__________________
Tim

2013 Forester #3051SF
2009 Toyoda Tacoma (toad)
2010 Newmar Dutchstar (Sold)
2011 Fleetwood Bounder (Sold)
trwmodela is offline   Reply With Quote
Old 07-17-2013, 09:27 AM   #3
Senior Member
 
Dodge Guy's Avatar
 
Join Date: Oct 2006
Posts: 753
Yes. It is when the private party (you) buys the RV/chassiss, not when an RV manuf/upfitter (forest river) buys it. Some cars/trucks/RV's can sit for up to 2 years or more on a dealers lot and the warranty does not go into effect untill the vehicle is registered.

Make some calls. Either way it sounds like you found a bad dealer if they wouldn't do anything 19 days out of warranty!
__________________
02 Ford Excursion V-10 4.30 gears 5 Star Tuner Y-pipe mod Hellwig sway bar Rear Airbags
Prodigy and Dual Cam
07 Cherokee 32B
Better to have a bad day of camping than a good day at work!
Dodge Guy is offline   Reply With Quote
Old 07-17-2013, 03:12 PM   #4
GM
 
bclemens's Avatar
 
Join Date: May 2011
Location: Elkhart, IN
Posts: 7,098
There should have been a Ford Delayed Start Warranty form submitted when you took delivery. I used to have a copy, but its all done online now.

Basically they list the miles that are on it when you take delivery and that's when the mileage portion would start. I would track down a copy of the original paperwork.
__________________
PLEASE do not send questions via Private Message. Post questions in the forum as a new thread so that other users can benefit from the answers. Use Private Messages for sensitive information only. Our owners manuals are available online and via iPhone/Android Apps. http://www.dynamaxcorp.com/OnlineManual.aspx
bclemens is offline   Reply With Quote
Old 07-17-2013, 03:24 PM   #5
Senior Member
 
Join Date: May 2013
Posts: 254
Is there a site to go online and check if the Dealer submitted my Ford Warranty. I really did not have much trust in them from the start. Still waiting for a thank you letter from them for purchasing an RV and becoming a new customer....lol
__________________
Tim

2013 Forester #3051SF
2009 Toyoda Tacoma (toad)
2010 Newmar Dutchstar (Sold)
2011 Fleetwood Bounder (Sold)
trwmodela is offline   Reply With Quote
Old 07-17-2013, 03:24 PM   #6
Missing Link
 
cyclepuck's Avatar
 
Join Date: Apr 2012
Location: Genesee, MI
Posts: 410
This is from my days working at a motorcycle dealer so don't know if it applies to rv dealers.

What would happen is a manufacturer would run special rebates for a certain time frame but to get the rebate the unit would have to be warranty registered by the end of that time frame.

So what dealers do is warranty register some units under any name to get the rebates to be able to sell cheaper down the road but the down fall is the warranty starts the day of the warranty registration.
__________________
2014 Puma 30-DBSS
2014 Ram 2500 Mega Cab 6.4L
cyclepuck is offline   Reply With Quote
Old 07-17-2013, 04:28 PM   #7
GM
 
bclemens's Avatar
 
Join Date: May 2011
Location: Elkhart, IN
Posts: 7,098
I don't know of an online site. I do know there is a Ford customer relationship center. 800-392-3673

I guess in an old manual there was also a site Owner Support. Now forwards to...
Owner Support
__________________
PLEASE do not send questions via Private Message. Post questions in the forum as a new thread so that other users can benefit from the answers. Use Private Messages for sensitive information only. Our owners manuals are available online and via iPhone/Android Apps. http://www.dynamaxcorp.com/OnlineManual.aspx
bclemens is offline   Reply With Quote
Old 07-17-2013, 04:59 PM   #8
Junior Member
 
Join Date: Nov 2010
Posts: 2
Thanks.


I ran carfax, it shows car was never registered till I did on 10/22/10, manufacturer date was 7/2/10.

I called Ford customer service, they confirmed truck was manufactured on 7/2/10.

they emailed me back and said my dealer failed to file a Warranty Start Date Update Request. I will have to call the original dealer to submit a claim.

called the RV dealer 3 times, no answer....left messages........
__________________

__________________
bellwilliam is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:18 PM.