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Old 01-11-2014, 08:20 PM   #1
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2014 351 ds

Just picked up our 2014 Georgetown 351 DS. Have to say we are very glad we have a warranty s both residential frig AND microwave were found failed right off the lot. Anyways we should have those items taken care of soon (hopefully). Had anyone found the JVC DVD head unit to have poor playback quality? We tried it today and found black and white video to the tv (snowy pic too). We checked connections and all appeared correct. Also- any idea how to turn on the LED over drivers side? We get the passenger side to turn on via map light but no idea on drivers side. Our appointment with dealer is soon....lots of deep breaths for our first week of class A ownership!
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Old 01-11-2014, 08:41 PM   #2
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I have a 2014 360. Our map lite control for the passenger side is on the console. The driver's side is in the brightness wheel. Maybe the two units are similar in this aspect.
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Old 01-12-2014, 08:03 AM   #3
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We have the exact same coach. I couldn't figure out how to turn that light on either and found it by mistake. Like Sbryant said, it comes on the "old school" way by turning the dimmer all the way to the brightest setting past the detent.

What went wrong with the refrigerator and microwave? It's odd that both went bad...had to be something major.

The audio/video system in our coach is junk. I will eventually upgrade the whole thing with better speakers, head unit, etc. I couldn't stand the extremely low sound quality of the bass so I upgraded that first. See my thread below for more info. On your video, it sounds like the video cable (RCA) that goes from the head unit to your TV is damaged or something. First, see if you can play with the settings to see if something is not right. If you want to verify the cable. Get a regular RCA cable (yellow, red/white) and hook it up behind the head unit to any TV....or have the dealer fix that also.

2014 Sub Radio Problems

Also, if you want better ride quality do the cheap handling fix and the rear trak bar. It's the best upgrade you can do to your coach.

I would also find out if all of your video options work (i.e. cable, antenna, aux). Ours were installed incorrectly and had all sorts of video issues which cause DW to be very upset...and when DW gets upset...well, let's not go there.

Yet another thing to check is to make sure your refrigerator works on batteries. On ours the inverter was never installed and had to contact FR directly to have them sent us one. Your refer will obviously work on shore or gen power, but while one the road you can depress the inverter power button (by the steps next to the batt disconnect, awning switch) and it will run on batteries. Another nice thing about that inverter is that it has two 110vac outputs. One goes to the refer, but you can use the other one for other 110 needs. I haven't done it yet, but I'm going to run an extension from the inverter to one of the inside outlets and mark it "inverter".

Good luck and let us know how it goes.
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Old 01-12-2014, 08:59 AM   #4
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Thanks for the replies! I am going to check the dimmer setup next time I go there (RV is stored since homeowners association does not allow RV in our yard). The gauge cluster dimmer makes perfect sense though for that light.
I have confirmed the inverter works since we drove it 8 hrs with frig attempting to work on just batteries. I even went into the basement location and removed the plastic sheet with the hand hold and inspected inverters setup. I have it plugged in to 110 now and frig will run (interior lights on and warm air blowing from ice maker) just no cooling even after hours like that. We had a appliance guy come take a look Friday since dealer is booked till feb but as he could not get to the back of frig we now have a fitter coming this tues to pull frig for repair tech to have another look. As to the microwave once it is plugged in the turntable just turns so that looks like a control board or something- waiting on dealer to just send us a complete new microwave. I wonder if perhaps the RV was plugged in (before we got it) and had some type of power surge or something. Still makes us sick why both major appliances have failed.
As to the audio/visual - I am having (Dish) satellite installed by dealer in early (feb) so will have the issues looked at then.
Another question is should I request the "kwikee" retractable steps be replaced? I thought I read that there is a voluntary recall with those. Is there a service letter or bulletin out there to reference?

I will keep this thread updated. Thanks again for the replies.
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Old 01-12-2014, 10:26 AM   #5
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as for the steps the Kwikee is the ones everyone wants, the ones from LCI was the ones that had the bolts fail. Your thinking about a surge or something could on the right track, its funny how both of those went out, that's my thinking. You will find that FR stands behind their product and we have been very happy with our 2012 378XL. The biggest thin is finding a dealer who is just as helpful. Good luck and happy travels...
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Old 01-12-2014, 12:19 PM   #6
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Yeah, I thought the kwikees were the good ones.
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Old 01-12-2014, 06:47 PM   #7
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I went and bought the hard wired 50a surge setup today..little late but will be ready for future whatever's!
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Old 01-12-2014, 07:09 PM   #8
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FL - I picked my 2014 351DS in October - it was built in September (for the Pomona CA RV show) and came with the Kwikee steps - I had read somewhere that they stopped installing the Lippert steps this year after a ton of complaints.

As far as issues on mine:
-the sub has never worked since picking it up, apparently you have to hold the "loud" button for 5 seconds to turn the sub on - just found this out yesterday!
-no issues with the fridge or micro, except that the fridge constantly comes open on right turns. And we cant run the micro while running the generator, going to ask the dealer about that
-On our last outing a week ago, i bottomed out pulling out of a gas station and tore off my 7 pin trailer receptacle - looks like a $15 fix doing it myself and ordering off Ebay/Amazon
-Cant figure out how to make the dinette bed work - the cushions do not fit together at all
-The rear left large cargo door is not aligned and is rubbing pretty bad
-Took me a while to figure how to connect my Direct TV, works now but the rear TV's only are fuzzy and I can't locate the splitter to check the connections
-the back splash behind the stove is coming unglued
-I just posted an issue with the water heater - i have been turning on the switch on the control panel and apparently this only for propane use, we have a gas/electric model and to turn on electric mode you have to turn the switch on the unit on the outside of the coach - makes no sense to me when hooked up to shore power.

Other than that we love ours - tons of room for 2 adults and 3 kids - love the drop down bunk in the front, makes it very easy for us.
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Old 01-12-2014, 07:23 PM   #9
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Can anyone tell me the physical location of the inverter?
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Old 01-12-2014, 07:39 PM   #10
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We lost all sound on our radio. Do we have to hold the up volume button down for 5 seconds as mentioned above?
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