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Old 06-23-2013, 09:45 PM   #11
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The main pivot bolt will be tack welded on top so it cannot back out or at least mine was . My dealer replaced the whole unit under warranty. It happened like 3 weeks after I purchased the unit.
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Old 06-23-2013, 10:03 PM   #12
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The main pivot bolt will be tack welded on top so it cannot back out or at least mine was . My dealer replaced the whole unit under warranty. It happened like 3 weeks after I purchased the unit.
Thanks. How long did the repair take.
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Old 06-23-2013, 10:19 PM   #13
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Actually I called them 1st, they ordered the steps @ 2 weeks , then when the came in I removed the damaged steps brought them to the dealer made the swap & installed them myself. Figure about an hour total. Helps to have a hyd jack to balance them on.
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Old 06-24-2013, 12:59 AM   #14
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We had the same problem about a month ago. I I used a tie down to hold the stairs in and took it to the dealer. It took a few days for the part to come in but the actual repair was pretty quick.
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Old 06-24-2013, 09:28 AM   #15
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UPDATE. Just spoke to the factory. They were extremely nice. Said this is happening a lot. They are replacing with the Quick Step. Problem is they have none and are on back order. They are making some calls for me. I will keep my fingers crossed. Thank you all for the help.
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Old 06-24-2013, 11:14 AM   #16
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UPDATE. Just spoke to the factory. They were extremely nice. Said this is happening a lot. They are replacing with the Quick Step. Problem is they have none and are on back order. They are making some calls for me. I will keep my fingers crossed. Thank you all for the help.
Is this on all the Georgetowns? 2013-2014?
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Old 06-24-2013, 11:16 AM   #17
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Is this on all the Georgetowns? 2013-2014?
We have the xl 377 2014, it goes back to the shop, again after July 4 th, is ths another thing we should have done at that time?
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Old 06-24-2013, 11:28 AM   #18
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We have the xl 377 2014, it goes back to the shop, again after July 4 th, is ths another thing we should have done at that time?
We have a 2014. Not sure how far the defect goes back. It is not a recall from Lippert. To my knowledge they are only replacing the steps if they fail. I like the Quick Step better, that is what I had on my Winnebego. So at least that is good.
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Old 06-24-2013, 12:34 PM   #19
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What is quick steps? Or are you talking about steps made by Kwikee?
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Old 06-24-2013, 01:15 PM   #20
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What is quick steps? Or are you talking about steps made by Kwikee?
Don't know. FR said Quick Step as the model. That was the name that was on my Winnebego. They could be made by Kwikee. I really don't know.
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