Know what you mean. Dropped mine off a couple times and everytime I had to redo what was done. Once I was told that my steps were out of adjustment and they would take care of it. 3 days later my bolt, like yours, fell out and I had to fix their screw up. Gave way on my way out the door. Very dangerous. My dealers repair facility likes to jury rig alot. Hell, I can do that. Good luck with your issues.
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