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Old 03-09-2015, 03:58 PM   #1
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2015 Forest River Georgetown 378XL

This morning I moved my motorhome up to the driveway by my house to start loading it for a trip to Florida next week. I moved it onto the concrete apron in front of my garage. I then lowered the auto leveling jacks with no problem. I then opened the main slide and the living room slide with no problem. I then attempted to open the rear bedroom slide and it wouldn't function. I then tried to close the slides that had opened but nothing would work. I went forward to the control panel for the leveling jacks and all lights for the panel control were flashing and I couldn't activate the jacks to lower the motorhome. I then called my dealers service department and had a hard time getting anybody that new anything to help me. After several calls I remembered that there was an independent repair shop not to far from my house. I called them and they are going to send somebody over to look at my vehicle and fix it.

Does anybody have an idea as to what went wrong and what I should do to get the unit working again. It seems to me that there should be an auto reset somewhere for this?
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Old 03-09-2015, 06:18 PM   #2
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You must push all four buttons at once. Up, down, right and left to reset it. All at same time!
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Old 03-09-2015, 07:00 PM   #3
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Hi and welcome.
Didn't you get all the manuals on the hydraulic system?
Dealer should have supplied them with a lot more paperwork.
If not I have attached a few documents on the 378TS system.
When you get all the lights flashing it is out of calibration and as previously stated you have to hit all 4 arrow keys.
Please read the manuals I supplied to help you.
Good luck.
Attached Files
File Type: pdf Troubleshooting Levelers.pdf (806.5 KB, 106 views)
File Type: pdf Georgetown_Hyd_Sys_ALL_maual.pdf (2.68 MB, 110 views)
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Old 03-09-2015, 08:11 PM   #4
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I agree with Iggy in his attempt to help.

Questions I have........

You list your rig as 2015 GT 378XL.
Is this your first time using the rig?
Did you get any introduction/training during your initial acceptance of the RV?
After deploying the leveling jacks, (then turning off the engine) did you connect your power cord to AC power, or start your generator to take the load off the batteries to deploy the slides?

Remember, you need the engine running with parking brake engaged to deploy/retract the jacks. Engine must be off to deploy/retract the slides. AC power from your house or the generator is suggested for slides to be deployed/retracted.

I'm guessing the breaker under the steps has tripped causing nothing to work anymore. Iggy has pictures of this breaker.
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Old 03-10-2015, 09:35 AM   #5
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I had the same thing happen on my 2013 378 last month in Florida. For some reason, the two breakers under the steps, behind the batteries popped. Once I reset them, all was good.
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Old 03-10-2015, 02:39 PM   #6
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Thank you for all your assistance. The problem turned out to be the hydraulic pump was down 2 quarts of oil. This caused the breakers to pop. Apparently this unit left the factory low on fluid and the dealer didn't check it either when he prepped it.
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Old 03-10-2015, 05:25 PM   #7
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Poor customer service

you didn,t buy your unit from madison rv.....their customer service is bad and don't return their calls in a timely manor.
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Old 03-10-2015, 06:30 PM   #8
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Glad all worked out for you and was an easy fix.
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Old 03-10-2015, 08:46 PM   #9
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Quote:
Originally Posted by Dogpound View Post
you didn,t buy your unit from madison rv.....their customer service is bad and don't return their calls in a timely manor.
Oh but I did
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Old 03-10-2015, 10:28 PM   #10
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Try Bankston in Ardmore Tn...first Tn. Exit I 65 NB......you will drive away with a better understanding and if not they will explain it again..
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