Reply
 
Thread Tools Display Modes
Old 10-06-2015, 08:00 PM   #1
Casper
 
williamsgw's Avatar
 
Join Date: Nov 2014
Location: North Carolina
Posts: 54
Angry 2015 Georgetown 328 TS Lemon

At wits end. My Georgetown has been in the shop for 6 months out of 12 and this last time it has been sitting for two months. I cant get anywhere with Forrest River and also Camping World about all the warranty issues we have had. They are blaming each other for parts being shipped wrong and other stupid problems. I have contacted the bank M&T in hopes they would not finance anymore of these lemons. My next step is the North Carolina Lemon Law and an attorney. Don't want to turn it in because it would ruin my credit. Anyone got any ideas on what to do.
__________________

williamsgw is offline   Reply With Quote
Old 10-06-2015, 10:40 PM   #2
Senior Member
 
Iggy's Avatar
 
Join Date: Jul 2010
Location: Desert SW - Arizona
Posts: 6,787
Have you contacted anyone directly from Forest River yourself?
We all have issues in the 1st year but it seems the problem sounds like the dealer.
I would keep dates and documentation. But again I would contact Forest River Georgetown directly.
Here is a name and phone numbers that I have but they may be directed to someone else. Hope they help.

Did you buy the rig new from Camping World?
Which Camping World location you talking about?

Forest River Contact

__________________

__________________
2012 Georgetown XL - 378TS 63,300 miles
Life is a journey, not a destination !

Iggy is online now   Reply With Quote
Old 10-07-2015, 05:05 AM   #3
Senior Member
 
cjd10's Avatar
 
Join Date: Sep 2013
Location: Charleston SC
Posts: 515
Don't know what all your issues are but I agree with Iggy. Talk to Kevin Stratton. Every time I had a problem getting warranty work done on mine in a timely manner it was my dealer lying to me each time. I only had to have it in three times but once after it had been there three weeks with the dealer telling me the parts weren't in, I accidently got a bubbly new receptionist on the phone who told me " oh yes, I remember your name, I checked those parts in last week"
Your issues may be with FR but hopefully Kevin can shed some light on them for you.
__________________
2014 Georgetown 351DS

Charleston SC
3 Boston Terriers, 1 Frenchie
Gonna miss you Toby. RIP
cjd10 is offline   Reply With Quote
Old 10-07-2015, 06:56 AM   #4
Casper
 
williamsgw's Avatar
 
Join Date: Nov 2014
Location: North Carolina
Posts: 54
Quote:
Originally Posted by Iggy View Post
Have you contacted anyone directly from Forest River yourself?
We all have issues in the 1st year but it seems the problem sounds like the dealer.
I would keep dates and documentation. But again I would contact Forest River Georgetown directly.
Here is a name and phone numbers that I have but they may be directed to someone else. Hope they help.

Did you buy the rig new from Camping World?
Which Camping World location you talking about?

Forest River Contact

Thanks I have talked several times to Kevin Stratton and he is also blaming Camping World Fayetteville N.C. I did purchase it new and from the very first day we had problems, tanks full of wood scraps, electric wiring. Invertor guit working, windshield leaking, and the list goes on. I just sent an email to Pete Liegl at Forest River about all the problems. Just don't know what to do at this point. So far we have had 68 warranty items to deal with.
williamsgw is offline   Reply With Quote
Old 10-07-2015, 06:57 AM   #5
Casper
 
williamsgw's Avatar
 
Join Date: Nov 2014
Location: North Carolina
Posts: 54
Thanks for the reply.
williamsgw is offline   Reply With Quote
Old 10-07-2015, 07:05 AM   #6
Senior Member
 
LittlePM's Avatar
 
Join Date: Feb 2014
Location: In the Heart of Dixie
Posts: 1,963
Sorry to hear about your problems. From what I have seen Forest River and Camping World don't play together any more. You might want to think about taking it back to the factory.
__________________
Pennie and Chuck, Mandi and Polly (the little dogs)
Your Hosts for BamaGanza 2018
2014 Georgetown XL378, 2013 Honda CR-V AWD Toad
Days Camped 2014 - 83, 2015 - 56, 2016 - 58, 2017 - 86

The Home of the FREE because of the BRAVE
LittlePM is online now   Reply With Quote
Old 10-07-2015, 01:23 PM   #7
Junior Member
 
Join Date: May 2015
Location: The Villages, Florida
Posts: 5
I had problems getting warranty work done with Camping World and when I made contact with Forest River they directed me to Total Value RV in Elkhart Indiana. I cannot say enough good things about Miranda at Total Value RV. Every new
motor home is going to have some kind of problems, but it is about how they
are handled is what makes the difference. Save yourself the headaches and contact Miranda at Total Value RV. They work closely with the factory
bhumphr196 is offline   Reply With Quote
Old 10-07-2015, 01:45 PM   #8
Senior Member
 
MilCop4523's Avatar
 
Join Date: Sep 2011
Location: In a big child free home - except for me
Posts: 1,458
Are you members of the Good Sam club?

if so they have a Good Sam Club Arbitration process and have assisted thousands of campers settle issues like yours.
generally businesses don't like getting in bed with consumers who kick and fight back when stuff goes wrong.

stay on the course which you believe you need to travel on but also start the process as well.
I'm not familiar with the lemon laws in the states - wish we had them here in Canada. I fought Ford of Canada over our 2010 car which had 50kms on it and had 3 huge issues. after 1 yr head office surrended and purchased the car back and took 7 grand off a truck.
__________________
TV 2018 Ford F250, hauling a 2018 KZ 331 TH 12 Sportster 5th wheel, packing a 2015 CF MOTO 800 U-Force SXS
MilCop4523 is offline   Reply With Quote
Old 10-07-2015, 02:20 PM   #9
Senior Member
 
Iggy's Avatar
 
Join Date: Jul 2010
Location: Desert SW - Arizona
Posts: 6,787
The problem is Camping World and not Forest River.
The typical Lemon Law if when the manufacturer tried to fix a problem multiple times and is unable to solve the problem.
So unless your lemon law if different from other states you fight is with Camping World who suppose to take care of your warranty work within the first year and isn't.
I would elevate your issues on repairs with upper level management from Camping World. This is what I would do if I was in your shoes.
Good luck.
__________________
2012 Georgetown XL - 378TS 63,300 miles
Life is a journey, not a destination !

Iggy is online now   Reply With Quote
Old 10-07-2015, 03:56 PM   #10
Member
 
RudysWorld's Avatar
 
Join Date: Jan 2012
Location: Collierville, TN
Posts: 513
Sorry you have had problems. FR brought mine back to Goshen for a roof repair and I was pleased once they got it in fore repairs. If somehow you could work with Kevin for them to do repairs I think you would be happier. Unfortunately I don't know how to get that done, for my issue my dealer really didn't want to do the roof repair and I am thankful for that. Good Luck!
__________________

__________________

Rudy - 10 year old long haired dachshund, RIP
2011 Georgetown 350TS
2013 Chevrolet Equinox toad
RudysWorld is offline   Reply With Quote
Reply

Tags
georgetown

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:07 AM.