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Old 10-06-2015, 09:00 PM   #1
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Angry 2015 Georgetown 328 TS Lemon

At wits end. My Georgetown has been in the shop for 6 months out of 12 and this last time it has been sitting for two months. I cant get anywhere with Forrest River and also Camping World about all the warranty issues we have had. They are blaming each other for parts being shipped wrong and other stupid problems. I have contacted the bank M&T in hopes they would not finance anymore of these lemons. My next step is the North Carolina Lemon Law and an attorney. Don't want to turn it in because it would ruin my credit. Anyone got any ideas on what to do.
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Old 10-06-2015, 11:40 PM   #2
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Have you contacted anyone directly from Forest River yourself?
We all have issues in the 1st year but it seems the problem sounds like the dealer.
I would keep dates and documentation. But again I would contact Forest River Georgetown directly.
Here is a name and phone numbers that I have but they may be directed to someone else. Hope they help.

Did you buy the rig new from Camping World?
Which Camping World location you talking about?

Forest River Contact

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Old 10-07-2015, 06:05 AM   #3
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Don't know what all your issues are but I agree with Iggy. Talk to Kevin Stratton. Every time I had a problem getting warranty work done on mine in a timely manner it was my dealer lying to me each time. I only had to have it in three times but once after it had been there three weeks with the dealer telling me the parts weren't in, I accidently got a bubbly new receptionist on the phone who told me " oh yes, I remember your name, I checked those parts in last week"
Your issues may be with FR but hopefully Kevin can shed some light on them for you.
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Old 10-07-2015, 07:56 AM   #4
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Quote:
Originally Posted by Iggy View Post
Have you contacted anyone directly from Forest River yourself?
We all have issues in the 1st year but it seems the problem sounds like the dealer.
I would keep dates and documentation. But again I would contact Forest River Georgetown directly.
Here is a name and phone numbers that I have but they may be directed to someone else. Hope they help.

Did you buy the rig new from Camping World?
Which Camping World location you talking about?

Forest River Contact

Thanks I have talked several times to Kevin Stratton and he is also blaming Camping World Fayetteville N.C. I did purchase it new and from the very first day we had problems, tanks full of wood scraps, electric wiring. Invertor guit working, windshield leaking, and the list goes on. I just sent an email to Pete Liegl at Forest River about all the problems. Just don't know what to do at this point. So far we have had 68 warranty items to deal with.
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Old 10-07-2015, 07:57 AM   #5
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Thanks for the reply.
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Old 10-07-2015, 08:05 AM   #6
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Sorry to hear about your problems. From what I have seen Forest River and Camping World don't play together any more. You might want to think about taking it back to the factory.
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Old 10-07-2015, 02:23 PM   #7
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I had problems getting warranty work done with Camping World and when I made contact with Forest River they directed me to Total Value RV in Elkhart Indiana. I cannot say enough good things about Miranda at Total Value RV. Every new
motor home is going to have some kind of problems, but it is about how they
are handled is what makes the difference. Save yourself the headaches and contact Miranda at Total Value RV. They work closely with the factory
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Old 10-07-2015, 02:45 PM   #8
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Are you members of the Good Sam club?

if so they have a Good Sam Club Arbitration process and have assisted thousands of campers settle issues like yours.
generally businesses don't like getting in bed with consumers who kick and fight back when stuff goes wrong.

stay on the course which you believe you need to travel on but also start the process as well.
I'm not familiar with the lemon laws in the states - wish we had them here in Canada. I fought Ford of Canada over our 2010 car which had 50kms on it and had 3 huge issues. after 1 yr head office surrended and purchased the car back and took 7 grand off a truck.
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Old 10-07-2015, 03:20 PM   #9
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The problem is Camping World and not Forest River.
The typical Lemon Law if when the manufacturer tried to fix a problem multiple times and is unable to solve the problem.
So unless your lemon law if different from other states you fight is with Camping World who suppose to take care of your warranty work within the first year and isn't.
I would elevate your issues on repairs with upper level management from Camping World. This is what I would do if I was in your shoes.
Good luck.
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Old 10-07-2015, 04:56 PM   #10
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Sorry you have had problems. FR brought mine back to Goshen for a roof repair and I was pleased once they got it in fore repairs. If somehow you could work with Kevin for them to do repairs I think you would be happier. Unfortunately I don't know how to get that done, for my issue my dealer really didn't want to do the roof repair and I am thankful for that. Good Luck!
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