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Old 05-04-2016, 03:31 PM   #1
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364 Rear view camera issues

The rear view camera and side cameras work great during the day..; The issue is the rear camera just goes to a fuzzy white color at night or in the rain.. The side cameras are clear under all conditions but the back camera is another story and we have used all the adjustments on screen with no change at all.. Any suggestions?? I am thinking the rear camera is no good
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Old 05-04-2016, 08:46 PM   #2
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Rvnut,

Mine is the same- worthless in the rain and usually cannot even see the toad at night. I assumed that it was normal. Works great in the daytime otherwise. I would also be interested in options.
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Old 05-04-2016, 11:40 PM   #3
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Rvnut,

Mine is the same- worthless in the rain and usually cannot even see the toad at night. I assumed that it was normal. Works great in the daytime otherwise. I would also be interested in options.
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Old 05-05-2016, 12:40 AM   #4
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Had the same problem, it's the infrared bulbs in the rear camera. Replaced under warranty.
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Old 05-05-2016, 01:38 AM   #5
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do they have to replace the whole camera or can it be done in place with just bulbs?
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Old 05-05-2016, 01:55 AM   #6
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Whole camera--but it's just a couple screws and a cable connection (as far as I know). The new camera is much better. Not sure what you have now, but the new one has the distance markers and a better sun shield for the daytime.
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Old 05-05-2016, 11:16 AM   #7
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Our camera is a Rear View Safety system model number RVS-770613.. I will contact then and see what they say.. I cant deal with another dealer nightmare
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Old 05-05-2016, 03:46 PM   #8
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Our camera is a Rear View Safety system model number RVS-770613.. I will contact then and see what they say.. I cant deal with another dealer nightmare
Rear View Safety has some of the best tech support staff that you will find. If there is an answer, they will have it. The ph is 800-764-1028
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Old 05-05-2016, 05:23 PM   #9
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Rear View Safety has some of the best tech support staff that you will find. If there is an answer, they will have it. The ph is 800-764-1028
You are right.. Their support is great.. I have a couple tests to try tonight in the dark and then they will know what to do.. I had an e-mail from one person and a text from another.. Wow
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Old 05-06-2016, 04:39 PM   #10
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Let me know what you discover - I'm interested too.
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