Do you have the Lippert steps?
I had 2 sets of Lippert steps and after they started to become "spongy" the pivot bolt broke. They only lasted for 1 year each. Lippert finally replaced them with Kwikee steps and they are solid.
Don't know if you are aware of the Lippert step recall, but there is one. This may be your problem but I am only guessing.
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2013 Georgetown XL 378
2008 Honda CR-V
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