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Old 08-31-2016, 12:24 PM   #1
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Auto steps hit ground or are very close

So everyone please bear with me as we bought our first RV this weekend. So all of this is new to me. When we open the door the stairs go out, but if you are parked on grass the stairs actually hit the ground first and won't extend all the way out. Even when parked on pavement, they are very close to the ground. I am wondering if this is normal? To me it appears wrong. I honestly can't understand why the third step is there to begin with. Is it because they need to have the last stair as support for the stair system? I can tell the bottom step is slightly bent and perhaps I simply need to fix that, but it is only slightly bent and to me it appears like they get just too close to the ground. Any help on this is appreciated. We are working on one small thing at a time until we get all the kinks worked out of the unit. Oh BTW it is a 2011 FR Georgetown 327DS.
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Old 08-31-2016, 06:46 PM   #2
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At times depending on how lever we are our's will come real close.. How is it after you hit the auto level and the coach has leveled out?
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Old 08-31-2016, 06:49 PM   #3
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When you level the unit, the bottom step could be off the ground much further than without the leveling. On a recent trip, a "level looking" site had the front wheels off the ground and that bottom step was really needed.
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Old 08-31-2016, 06:51 PM   #4
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I will say at times we have been in spots where we use our helper step because 4 were needed
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Old 09-01-2016, 02:39 PM   #5
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when motorhome is on level ground stairs should not hit
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Old 09-01-2016, 02:49 PM   #6
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2x Phil
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Old 09-01-2016, 02:55 PM   #7
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Is there a way to disable the steps

We have a FR Sunseeker 2400w and on several occasions when street parking we've discovered that the curbs are too high and our step hits when it goes out. I was wondering if there is a way to disable the steps when you are parallel street parking.

Thanks
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Old 09-01-2016, 02:59 PM   #8
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No switch will accomplish that but you easily pull a fuse.
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Old 09-01-2016, 05:22 PM   #9
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Quote:
Originally Posted by VinceU View Post
No switch will accomplish that but you easily pull a fuse.
I have a switch on mine that disable's the steps. Just inside the door.


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Old 09-01-2016, 06:06 PM   #10
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When I first bought my first new RV, I have to park it on the grass before the parking for the RV was put in.

When parking on the grass, the wheels sink a little into the soft ground which makes the steps not fully extended. I was very much worried at the time. But after the parking space is available, the steps seems working fine, and yes, mine was also very low to the ground, 5" from the bottom of the lowest step to the ground.

As far as turn off the switch, I do not have the "step disable switch" on my model, and I do not think that it is a good idea to have this switch because if you do so, the height of the coach floor to the street level is quite high, it will cause more harm than help if you turn it off and forgot about it when you open the door and walk out without thinking.

That said, I would not worry about the steps did not fully extend on the grass because it will automatically stop when it reach the grass, if did not hear the motor trying to force the step anyway, at least mine was working fine for couple weeks before I have asphalt the parking put in.
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