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Old 12-22-2009, 03:14 PM   #1
ggm
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Automatic Steps

Hiya, could anyone help
My steps have stop working, the onboard battery seem to be fine, The weather has changed in the UK and we are at around -2 to -4 everynight for the last week or so.
I open the door and the steps move dont dont fully extend

graham

georgetown 306s
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Old 12-22-2009, 05:31 PM   #2
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Hiya, could anyone help
My steps have stop working, the onboard battery seem to be fine, The weather has changed in the UK and we are at around -2 to -4 everynight for the last week or so.
I open the door and the steps move dont dont fully extend

graham

georgetown 306s
Are you sure your batteries are fully charged? cold weather will dimisinsh their capacity greatly. Sounds like a low voltage problem to me. Test the batteries with a digital volt meter and see what you get.
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Old 12-22-2009, 05:36 PM   #3
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Any chance there is ice/snow packed up in there? -2 to -4 (I'm assuming C) doesn't sound too bad for the batteries.

Did you try with shore power and/or the generator running to eliminate low voltage as a possibility?
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Old 12-22-2009, 09:50 PM   #4
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There may be an inline fuse to the motor on your steps. we have a 2008 Georgetown 378 and the inline fuse is located near your batteries below the steps going up into the coach. Also there is a fuse box mounted on the frame above the batteries. Our slide did not work and that was where our fuse was located.
Ops. i just reread your remarks and seeing that the steps move a little, it can't be the fuse. But with cold weather like that, probably the metal in the steps are froze together by the moisture.
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Old 12-23-2009, 09:41 AM   #5
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Try opening the steps with the power line connected or generator such as TulsaSteve instructed. Then, you may want to try a silicone spray like WD40 on every bolt and joint on the steps. Moisture can get in there and eventually rust the pivoting points.If it starts moving easier you can keep it going in and out until it operates smoothly. Respray occassionally. My steps were getting a little sluggish and once I sprayed the lubricant in there it freed it up. Good luck, Charlie
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Old 12-23-2009, 02:46 PM   #6
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all very strange< the shore line is connected, the steps move about 1/3 of the wayout and then stop and then i close the door and the stpes go back but not all the way home, the batteries are about two months old and are showing 12.6 volts with a vault matter not connected to thr shoreline>

I will try wd40< but to me it seem like the batteies are very lowbut they are not.?
any other idea?
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Old 12-23-2009, 02:57 PM   #7
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just wd40 every bolt etc, put the on board geny on no joy< could it be the motor?
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Old 12-23-2009, 10:39 PM   #8
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Does it always open to exactly the same spot and then stop?

Could something be blocking it? Maybe something is bent / out of alignment?

Hard to imagine the motor is bad if it's opening and closing some. My bet is that a safety feature is sensing enough force pushing back that it's shutting off the motor.
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Old 12-23-2009, 11:27 PM   #9
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just wd40 every bolt etc, put the on board geny on no joy< could it be the motor?
If I remember correctly the electric steps are actuated with a half moon gear driven by the main motor pinion. Those gears are plastic. Could be that the teeth are striped or misaligned. Also don't know about yours but ours will automatically stop when they hit something while extending (like a curb) I believe this is done using an electronic amp sensor that senses the increased amperage flow to the motor as it is "jamed" by something and shuts off the power. Just a couple more ideas. When you find what is going on let us know...
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Old 12-24-2009, 05:25 AM   #10
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Both Your comments make sense
Answer
Does it always open to exactly the same spot and then stop? Yes Yes

Could something be blocking it? Maybe something is bent / out of alignment?
This camper has been parked up for the last 2 month and not moved and was working fine.?

actuated with a half moon gear driven by the main motor pinion, yes checked this

electronic amp sensor that senses the increased amperage flow to the motor as it is "jamed" by something and shuts off the power. This would make more sense.?

Just not sure were i go now chaps.

thanks for taking the time to reply with ideas.
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